Sephora at Kohl's Matthews is a welcoming beauty destination celebrating individuality. Shoppers can explore up to 125 brands, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury, offering a wide range of makeup, skincare, hair, and fragrance products. The store is known for its tidy and well-kept environment, enhancing the shopping experience. Customers frequently praise the helpfulness of the Beauty Advisors. Many have shared positive experiences, highlighting the exceptional customer service they received. For instance, one client appreciated the discreet assistance provided by a staff member during a difficult time, feeling safe and heard. Another customer noted the outstanding service from a Beauty Advisor who not only helped with product selection for a work event but also made them feel valued. Overall, clients have expressed satisfaction with their visits, often returning for the knowledgeable and friendly assistance from staff members like Jade and Sage. Whether new to makeup or looking for specific products, shoppers can expect a supportive and enjoyable experience at Sephora at Kohl's Matthews.
ASIYAT provided great service at Sephora today 5 stars **HUDA provides great customer service as well very professional 5 stars
October 2025
Asiyat was incredibly helpful and professional — she recommended new products, gave great advice, and found an individual approach to my needs. She was very kind and made my shopping experience wonderful!
April 2025
I love shopping here and thier service is good. I do returns on my Amazon products which fo fast with no inconvenience.
