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January 2024 by Joseph Campbell
Frank was/is awesome! He communicated with me throughout the entire process of having my 2005 Dodge Dakota transmission rebuilt. The cost, for the work, was reasonable. Overall, I really have nothing negative to say about my experience!
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January 2024 by Pamela Howard
He goes above and beyond for his customers. Honest and transparent!
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December 2023 by Layonna Johnson
This establishment has not been great to us. They have lied and taken our money from us. We got recommended to them by Woodies. When we first went there we thought all we needed was a fueled flush for the transmission. Then Anthony the manger of this establishment tells us that we need a whole new transmission. We were very surprised by this as we didn’t think the car was in that bad of shape. So while we carefully thought about what to do the owner Frank came out to talk to us and persuade us to get this done. We felt confident in this decision to leave the car in their care. The first red flag that we notice was Anthony when he lied to us about when the car would be ready. Second red flag was when we had to pick up the part for our car from another place, so that we could get our car in time. Third flag was when Anthony started to be rude to us because we wanted to understand why our car kept getting delayed and him calling us before the store closed to tell us. The very last red flag was when we got the car back and the CAR STILL HAD THE SAME PROBLEM!!! We have talked to Frank the owner and he told us he can’t help us and he’s not going give us our money back even though we’re having the same problem that we had before we even brought the car to them. I would never go to them again nor recommend them to anyone. I hope people see this and know not to trust them with your car.
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December 2023 by Derek McLean
Nice and friendly staff..but expensive!!
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September 2023 by Benjamin Bennett
My 2015 Civic CVT transmission died while I was on HWY 74. We had the car towed to Mr. Transmission (by recommendation from another shop owner) where they assessed the situation.I was blown away when Anthony empathically asked what are you plans for this car? It set up a pleasant conversation about the options and for what normally is not a fun situation. I appreciated his directness about what could be done, and gave me time to figure it out. I opted for a smaller set of repairs, but will certainly return if ever I need similar services in the future.Service: Transmission repair
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September 2023 by Jacquelyn Crosland
Haven't gone there yet, however I am going there asap for a diagnostic because of the Customer Service initial contact phone call - EXCELLENT!!
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July 2023 by Kelly Family
Mr. Transmission recently replaced my transmission at a reasonable cost. The owner, Frank, stands by his work and was great throughout the process. I ran into an issue with my vehicle after getting the repair and he took care of it and gave me a warranty on my transmission. Highly recommend!Service: Transmission repair
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June 2023 by Paulo Matheus Moniz
They are the best company to fix transmissions. They helped me a lot to get my 1995 Ford E-350 back on the road. Thank you so much sir. Frank ?
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April 2023 by Mike White
Mr. Frank is one of the most honest and reliable mechanics and businessman there is. I will not take my car to no one else ever again you got to come to mr. Frank at mr. Transmission... Real person speaking
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April 2023 by Reva Green
Frank is by far one amazing person. I would recommend anyone here for your transmission issues.
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March 2023 by John S
Customer since the 80's, always great work, and always a fair price.Transmission and drive train service.
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March 2023 by Emily. B Benjamin
I'll start by saying that I cannot prove this but Mr Transmission was the last place to have our Ford flex on a lift. They rebuilt our transmission. It was the second time having it rebuilt. 1) should have gotten rid of it when it wasn't right the first time 2) first year the flex was made so doomed from the beginning. All of that being said after MT rebuilt the second time it still wasn't right and eventually we parked it in our driveway where it sat for 9 months until we decided to have it junked. Come to find out, the catalytic converter was removed and replaced by a muffler, so it had 2 mufflers. I point out that MT was the last to have it on a lift because the flex is very low to the ground and doubtful that someone could have randomly come and removed it in our driveway say also we have dogs and that's unlikely. Again, I can't prove this but I will NEVER take another vehicle there again and make sure to spread the word about this situation as it seems unlikely that it could have happened anywhere else. At the very least do an eyeball check yourself, I didn't think to do this because I'm not a thief. I will definitely check in the future this was a very sad and expensive mistake on our part.Service: Transmission repair
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January 2023 by Thomas Diggs
Great job on my transmission. Frank did a great job informing me about updates and the staff was great. Highly recommended!
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November 2022 by Peter McKenzie
Absolutely incredible service all the way through. Honest auto shops are hard to find but this is one of the good ones. Excellent pricing and they knew exactly how to fix my truck. Highly recommended.Service: Transmission repair
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November 2022 by Vlad Merkulov
Honest place. Took my rx350 in for periodic shifting slip issue I was feeling. Took my car in and they checked for leaks and test drove it a few times. They were honest and didn’t push repairs down my throat. Said they didn’t find any leaks and based on mileage of the suv they did not recommend any repairs. I was grateful for the honest assessment. I would recommend this place for your transmission repair needs.
