-
February 2024 by Rema Alqasem
It was fast and excellent service from the minute I arrive to the dealership to the minute I left with my 2023 QX80 and Qx60 2020 faster than expectedthank you Robert and all services guy for fast and for excellent fast service on Friday late appointments today
-
February 2024 by Tim Butler
Great service, they really worked hard to put a deal together. This is the seventh Infiniti I have bought from Infiniti of Charlotte.
-
February 2024 by Vishrut Konijeti
On time and amazing service
-
February 2024 by Cindy Thomson Ziegler
Great service and friendly faces
-
February 2024 by Robert Crosby Jr.
The work quality is good. But it take to long to get your vehicle serviced now. I have been coming there for 22 years.
-
February 2024 by Jordan Lentz
The techs worked quickly to get my car running smooth again and back on the road!
-
February 2024 by Jay Anderson
The customer experience we received from J.O. can be summed up with one word...WOW! We had such an amazing experience with her when we were just inquiring about a vehicle on their lot. Shortly after our call, she sent a personal video detailing the car based on what we spoke about during our call. The whole process was convenient and the entire team had a great attitude and showed us they were there to help us along the way. 30 days after our purchase, J.O. called to follow up to see how if we were enjoying our vehicle and to see if we needed anything. Great customer service! We definitely recommend Infiniti of Charlotte and please see J.O.
-
February 2024 by David Payne
Been using Infiniti of Charlotte since we moved here in July of 2011. Service has been outstanding every time we have visited the dealership. Have purchased four vehicles from Infiniti of Charlotte and will continue to purchase from them. We have owned a total of 7 Infiniti's. See Chris Bonner to purchase a vehicle. In service ask for Robert Woodbury.
-
February 2024 by Angela Williamson
I took my Qx50 to Infiniti of Charlotte for a complimentary oil change and was greeted by Antwan right away. My service was fast and everyone was pleasant and helpful. I only wish they were closer to Rock Hill SC. ??
-
February 2024 by Samantha Solomons
Angelica was great!
-
February 2024 by Shawanda Legall
The Customer Service at Infiniti of Charlotte was fantastic!! J.O. the salesperson was awesome. She made me & my family so comfortable with her. She’s knowledgeable & will work with you’
-
February 2024 by Patrice Shingu
JO is the best!!
-
November 2023 by Rachyle Lauck
Ryan Terry was a genuine sales man. No pressure… just all information that was needed. Highly recommend this dealership and ask for Ryan. Also Marlon was very helpful too as a manger. I will trust them with any further purchases.
-
November 2023 by Robert Terry
The sales person, Ryan was the greatest sales person we have ever dealt with! I wish I could give more than 5 stars!! Make sure and ask for Ryan if you want the greatest vehicle buying experience!!
-
November 2023 by Robert Pugh
My salesperson Keisy was relatively new, but was still was able to answer any questions. Showroom was nice although a little congested. They really streamlined the process of buying a car. I hope the service department can maintain that level of client care.