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November 2023 by j wolf
After draining my finances to repair my original work van it did not fix the problem, I decided to buy another one instead of replacing the engine.I bought a comparable van with much lower miles from h group.The transmission failed before I made it home. Instead of returning the van to the dealer, we came to terms that H group would fix the issue. They explained it would take about 3 weeks at no cost to myself.This was the 3rd week of August. I ended up receiving the repaired van November 2nd.H group did not honor the deal by leaving a $535 balance to the transmission shop.10 weeks later I am in debt due to my inability to commute to work. The likelihood of losing my home is very real at this time.I had faith in them when I made the purchase and then again when we made the repair arrangements. All trust was lost by moving the goal post in their favor and at my expense.
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October 2023 by Robert Connor
Great place good down home people
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August 2023 by Antonio Culp
They will try to sell you a piece of junk if you want a car go to Randy Marion
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November 2022 by naz Dub
The staff was great! Especially Ms. Robertha is great at her job. She goes the extra mile to make sure you care comfortable with your purchase . I bought a transit connect van from them and gave it a good testing before I did this review . Not only am I satisfied with the vehicle, but the service was top notch. Definitely recommended
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November 2022 by Theresa Smith
My experience with this dealership was beyond amazing! Mrs. Roberta contacted me on the day the dealership was closed (Thursday, 11/3/2022) and started the process right away with my inquiry on a 2015 Ford Mustang. She called me back later on that same day to inform me that she had the pre-approval for the financing and reviewed with me everything about the car. I didn't need to hear nothing else, I didn't even need to test drive this car (although offered) just because of the ? blessing and the spiritual excitement of what was already underway on this car the moment I seen it online.....This purchase was the answer and the end of a three year search for a vehicle like this for my son for his 16th birthday. Mrs. Roberta said when can you get here? She was willing to see me on their closed day but because I had to travel from a distance, we meet on the following day. (11/4/2022). She texted me the directions and provided the link for all the necessary information and things I needed to bring to make the transaction smooth. Mrs. Roberta was on point with everything! I grabbed my best friend and we were on the road early morning for the three hour drive. Mrs. Roberta checked on me for my ETA and my best friend and I was already in Matthew's, NC down the street from the car lot having breakfast. At my appointment time the car was pulled out, the temporary tags was already on and paperwork printed out awaiting my signature. The show of professionalism, and care....I couldn't have asked for a better experience than the one I received by Mrs. Roberta and H Group Auto Sales. This place of business deserves to be on Matthew's, NC main strip of car dealerships FIRST to the national known dealerships. I give my solid ? ? recommendation to anyone and everyone in the market to purchasing a vehicle. Wherever you have to travel from.....Get there to H Group Auto Sales! Thank you so very much Mrs. Roberta you assisted me in making my 16 year old son dream come true he is a vary happy owner of the 2015 Ford Mustang. I'm forever grateful. ?
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April 2021 by Justin Berling
I would recommend this dealership to my friends. They went above and beyond accommodating me regardless that I was from out of state. The dealership honored all my request.
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December 2019 by Zwazo Nwa LLC
They'll get you approve fast and easy!!
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October 2019 by Dylan S
If you want to have the absolute best experience purchasing a vehicle you have found the perfect place! Roberta and Andrew were the most informative helpful individuals I have ever worked with! Roberta worked tirelessly to make sure I was able to get a deal that would work for my budget they truly care about their customer and I cannot express how grateful I am and how amazing they work through the process! I highly recommend that any auto purchase you have you look no further!
Thank you so much again!!!
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October 2019 by Joey Carmels
Customer service was prompt, specific and fantastic. Best dealership experience yet!
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August 2019 by denis ratliff
Great experience. With Ginuine people.
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June 2019 by DennisandCarrie Whitehead
Wow!! What great people to work with. They were very hospitable and welcoming. Offered to get us bottles of water several times on the hot day that we were there. They had a vehicle on their lot that I was very interested in. They allowed me as much time as I wanted to look over the vehicle and test drive. No pressure at all. Upon returning from the test drive I had found a small mechanical issue that I brought to their attention. Since I had travelled over 2 hours to get there they immediately offered to take it to their mechanic and have the issue looked at and corrected. It was a simple fix and was fixed that day so we could potentially work a deal. I ultimately decided to not purchase the vehicle not because they were not willing to deal with me or work with me, or that the vehicle was bad, but because I felt like it was not exactly the right vehicle for me. Whoever purchases the vehicle I looked at and test drove will get a solid, great vehicle. I would highly recommend these guys to anyone looking for a vehicle. Very honest and good people to work with.
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June 2019 by Shakiir Wilson
Honestly one of the best options I've made when it come to purchasing a car. Andrew and Robertha were amazing. Communicating with Ms. Robertha was easy and welcomed. They worked as hard as possible to get me into the car that I wanted and did just that. I'm not sure how many times I got frustrated because at the same time I was dealing with insurances after an auto accident. Ms. Robertha kept me calm and guided me through the entire process reminding me to stay calm and that we would run into speed bumps. Andrew welcomed me with a handshake and let me take the car for a spin. Any questions I had he answered them without hesitation. But overall this is a great business run by a genuine family. if you want great service and down to earth interaction I would point you in this direction quickly. Thank you guys again!
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March 2019 by Dylan Sawyer
If you want to have the absolute best experience purchasing a vehicle you have found the perfect place! Roberta and Andrew were the most informative helpful individuals I have ever worked with! Roberta worked tirelessly to make sure I was able to get a deal that would work for my budget they truly care about their customer and I cannot express how grateful I am and how amazing they work through the process! I highly recommend that any auto purchase you have you look no further!
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March 2019 by Banny Vongphachanh
I would like to thank Roberta for being such a wonderful person to work with. These people have very good customer service and are willing to help you out.
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March 2019 by Joey Car'mels
Customer service was prompt, specific and fantastic. Best dealership experience yet!
