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December 2023 by Jay B.
They are in a decent spot but parking sucks . The people in the store were very helpful. I was in and out with ease. The size of the place is a bit smaller then the usual
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December 2023 by Vincent Benton
i was robbed for $400 from the staff and manager here. i traded my iphone 14 pro max in to the store and the employee said the only way i could get the payment is to load it to my venmo account. it would take 1-3 hours i never got my money and when management got involved all they told me was that the person over them would work on it and that was 3 months ago and i still don’t have my money from giving them my phone so i will be suing them. the reason for even selling my phone was to stop my eviction but i still lost my home because they refused to give me my money for my phone. i still called weekly to get it but all the mgr would say is i haven’t heard from my boss about it so i don’t know what to tell you. i will never in life support gamestop the way i use to ever again
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August 2023 by Clarissa
Why do y’all close at 7??? The pandemic is over
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August 2023 by Hollis Smith
The ginger boy in there was real sweet and very nice to talk to. He spoke about the new resident evil 8, and he and i both had similar opinions on it. Super nice kid.
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July 2023 by Maz Woods
Sold me a used ps5 with a broken HDMI port, no stand and no charger cable for the controller. Unit was filthy, covered in food and fingerprints. Returned it at a store closer to home next day and ended up having to buy a brand new one. On top of that, the $50 extended warranty I bought ONLY because it was used, was non refundable per so called "store policy". Not only that, but because I HAD to transfer it to a new console, it was an additional $15. Should have just waited for best buy to open across the street.
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March 2023 by Steven Roubaud
My kid and I went to this Game Stop location to browse. We left with 2 tees on clearance, rechargeable batteries for Xbox controllers, and a video game. We spent less than $100. We are happy with our visit.
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February 2023 by Lisa Kisshauer
Purchased a PS5 on 2/5/23 from this store location, which is exactly 9 days ago. The gaming console had a defective fan, which ran continuously, and made a loud buzzing sound. Arrived at the store today with the PS5 in the original packaging, along with the store receipt. The employee would not refund my money and would only allow for an exchange, DESPITE the clear policy stated on their website, as noted below:"We value our customers and are committed to providing quality support when things do not go as planned. You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions." We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement."In addition, the actual receipt states the following: " Defective merchandise can be returned or exchanged within the return window."To say that we are completely disgusted with this store and it's handling of this matter, is an understatement. GameStop will NEVER see another dime from us again. Hopefully this review will serve as a major warning to others who may consider shopping here.
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February 2023 by Lisa K.
Purchased a PS5 on 2/5/23 from this store location, which is exactly 9 days ago. The gaming console had a defective fan, which ran continuously, and made a loud buzzing sound. Arrived at the store today with the PS5 in the original packaging, along with the store receipt. The employee would not refund my money and would only allow for an exchange, DESPITE the clear policy stated on their website, as noted below: "We value our customers and are committed to providing quality support when things do not go as planned. You have fifteen (15) days from your in-store purchase or receipt of shipment of a new item, and seven (7) days for a used item, to exchange or return, unless noted in our exceptions." We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement." In addition, the actual receipt states the following: " Defective merchandise can be returned or exchanged within the return window." To say that we are completely disgusted with this store and it's handling of this matter, is an understatement. GameStop will NEVER see another dime from us again. Hopefully this review will serve as a major warning to others who may consider shopping here.
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January 2023 by Vinay Pallepati
Great customer service and huge selection of games.
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December 2022 by Kellie Hedrick
Very friendly and helpful staff. Good location and usually well stocked. For early used games vary as to availability but they usually have good games at good prices.
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December 2022 by Jo McMillin
Arizona was EXTREMELY helpful and honestly I wish my local GameStop had employees like her. Great experience and I will be shopping here again any time I come through town.
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December 2022 by Avery Colbert
Good atmosphere. You can tell the head Manger just doesn't want to be there though.
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September 2022 by Chris Wojtasik
Helpful, friendly staff. Easy to find with convenient parking.
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July 2022 by Sam W.
This game stop has a funky smell and had nothing I was looking for. Indian Trail shop is much better.
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July 2022 by Alex Ramos
On February 9th, 2020 I drove out here to buy a copy of Pokemon Heartgold and Pokemon Platinum. Come to find out a few years later that the Platinum copy they sold me is fake.
