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February 2024 by rob4560
It's painfully slow to pick up prescriptions. Google Maps says the average person spends 15 minutes there. That's the minimum time to pick up a prescription. Most of the pharmacy staff continue to work on prescriptions and answering the phone, even when there's a long line.
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January 2024 by Kaci L.
This review is for the Minute Clinic, and Nicole Kramer! I've had two appointments here the past couple times I've been sick and Nicole has been nothing but amazing when in her care! The health hub at this CVS is always clean and enough room where you don't feel like you're hovering over other sick patients. Nicole takes times to explain what she's doing and why she's doing it, and takes extra precautions when explaining medications! If you need a fast appointment if you're under the weather, go see Nicole!
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December 2023 by Brad Kane
Refusing someone their mental health medications that a dr prescribed to them then claimed it wasn’t there only to say they have it but won’t give it to them. Avoid them at all costs. They cause people to have mental break downs just so they can play god your medications. Go to Wallgreens instead
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November 2023 by Jenna F
Customer service is incredibly slow. I was told to wait twenty minutes and ended up being an hour. They did not apologize. They then got my order wrong and changed the ndc (manufacturer) for my prescription without telling me and we're trying to ring me up for three times the price. I was super bummed after waiting for an hour and left very disappointed with the service. Especially the lack of apology.
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October 2023 by Anna Miro
Today I wanted to buy a product, I turned to the manager at the checkout for help, a black man did not help.I left upset, without buying anything.
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September 2023 by Kathryn
I wouldn’t advise getting vaccines from here, the pharmacist administered them SO SLOW- so much more painful that way for no reason! It’s part of training to go fast for a reason.
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September 2023 by Tanya Crump
I just wanted to shout out Tasha (I think the pharmacy tech) who was working today. She was very patient and kind. One of my medicines I don't always get because it is costly but found me a great coupon to use towards it. It took a while to get it but she was very patient and didn't rush me. The Pharmacist here and techs are really kind and personable.
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September 2023 by Jackie M
Drive thru is a disaster… should be more efficient, needs more employees or better train employees. It doesn’t matter the day time its always a ridiculous long waitChanging my prescription to a different pharmacy.
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September 2023 by Right Brains
CVS is a great store, people are good too but their discounting system does not work when you have their coupons and email offers. Seems like they are cheating, they get you in the store but make you frustrated so you pay full price for items. Ripoff.
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August 2023 by Emma Bogdan
Absolutely ZERO stars for the male pharmacist at the drive-thru window who did not take the time to LISTEN to my question about a GoodRX coupon that should've already been on the prescription (which, if he'd taken the time to look, would've seen that it already was), but instead insisted that I had to come inside to do that, while I was actively SICK, which is why I did not come inside in the first place. This resulted in a lot of confusion and nearly 25 minutes of his coworkers' time for them to enter all the new coupon info I pulled up only to discover that yes, in fact, the coupon had already been applied, and it had to be re-entered and re-printed. Thank you immensely to the two female pharmacist/manager who assisted me with this entirely unnecessary issue created by a man not wanting to do his job, y'all were great.
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July 2023 by Robert Blaine
Great experience on this particular day. Rashad went above and beyond to help me with a few things including my passport photo, while helping other customers at the same time. This review is based on my experience in the store, not the pharmacy or care center because I didn’t use those services during my visit.
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July 2023 by Juliana Fiorilli
I was gone all weekend (4th of July weekend) and my script was ready so I rushed over before their closing time 7pm on a Sunday. I arrived at 6:55pm at the drive through window to pick up my prepaid order. They already had a piece of cardboard up but I still managed to make direct eye contact with someone through the window and waved. I realized that I was not going to be acknowledged at the window so I went inside. It was 7:00 now and they had their registers up and system closed down. I had told them that I was there before 7pm but they had the cardboard up already, and was trying to tell them all they had to do was scan the barcode because my script was already paid for and ready for pickup. A worker told me “I’m not talking to you, I’m talking to him.” When I was trying to explain this! Sooo unprofessional and rude. Appreciate the guy that actually did accommodate me and chill that dude out that clearly has no type of customer service skills.
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March 2023 by James M.
Don't know what has happen at this place, but since they have changed all personnel at the Pharmacy they have went from top-notch to the bottom of the barrel. They are very slow, higher than Harris Tetter and can come off with a little attitude. I hope they can get better personnel and get back to being a trusted Pharmacy. Look at recent reviews and see how they have really went down hill in the last year.
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February 2023 by Cas C.
This location is always busy and the staff does their best, however there is always a line at the front checkout. Pharmacy is efficient and I am seen in a timely fashion at the minute clinic. All the staff is friendly and knowledgeable.
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January 2023 by Kristy Spruill
This Cvs use to be the best. They have gotten messy and you wait in the drive thru over 35-40 min. Staff not friendly. They have really gone down hill.