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January 2024 by Tony Purrazzella
Don't even bother going here. They will not see you. Stopped by to see if I could just a quote for bumper. Was told they only work off of appoints only and didn't have anything until 5 weeks away! I asked again, I understand for repairs, but just got a quote its a month away?! She responded sorry but yes.. so clearly they don't need anymore business it would be a waste of time for you to try to do business with them. This is coming from a long time customer who has had them doing tons of work on different vehicles, something has changed the past couple years. Would not recommend.
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December 2023 by Eugene Ray
Great customer service in the beginning we agreed on an allotted time to have my vehicle towed in due to an attempted theft of my vehicle. Three day prior to our agreed date they called and cancelled due to not accepting tow in's at the moment. I wish they had the decency to let me know this information before I set up a tow. I wouldn't recommend this shop to no one i know. They're so unethical.
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September 2023 by Christopher Colangelo
I decided to use classic collision for an insurance repair. Beautiful work
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September 2023 by Zach Poole
I had an excellent experience with Classic. They did excellent work on my vehicle. Phil and Asia each kept me informed about the status of my vehicle throughout the process. I would highly recommend anyone going through insurance or not to use this shop for repair work!
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September 2023 by Marc Wojnowich
Classic Collision Matthews recently repaired 2 vehicles for us and did an outstanding job. Phil, Gucc, Jack and the team did excellent work and even a little extra for a random unusual circumstance. Appreciate you guys! Thank you!Services: Painting
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September 2023 by Edward Hawkins
Excellent repair shop. Did repair to my wife's Volkswagen and it looks like the car was just off the show room floor. They detailed everything. Great work
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July 2023 by Matt Knight
I have a car in for repair. I have left multiple messages with know response. I was asked how often I would like updates. I told them daily. I would not recommend this place.
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June 2023 by Brad Grishaber
I tried to get an estimate from them, they said I had to have an appointment to get an estimate on repairs. They said it would be nearly 30 days for an appointment to estimate repairs for the car! I assumed if it takes 30 days to look at the damage, it will be months for them to repair it, since other shops took only minute to give me an estimate! Customer service is only getting worse, not just this company but most companies are moving away from good service practices!Service: Body & Trim
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June 2023 by Matt McAffee
Called for an appointment to get an estimate. 3 weeks. When I said I was just looking for an estimate, the girl I talked to didn't seem to care one bit. When I said, "I guess I'll just have to find someone else", she said "OK, bye". Not even an I'm sorry.On their website, the first available appointment for drop off repair is a week from now.
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May 2023 by Joseph B.
It's rare to find a place where every aspect of the business is near perfection! Classic collision is that type of place. The girls at the reception desk are not only very knowledgeable but very cordial and helpful as well. The workmen that do the work must be great at their job as I have had two vehicles repaired here and both times my car was showroom quality when they finished. If I have more body work done on my vehicles, I will not consider anywhere else!
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February 2023 by Victoria Johnson
I am impressed with the shop's dedication to quality work. There was an unforeseen complication due to a very poor-quality, unrelated previous repair. They worked to resolve it to the best of their ability, without additional cost to me. I would definitely trust this shop for any future repairs.Service: Body & Trim
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October 2022 by Michael Roberts
My car looks awful. When Mark owned it it was great it is totally terrible now. The paint on my car looks terrible and they tell me they can’t even buff it. If the painter can’t paint well he needs to learn how to buff right now but they’re telling me nobody in the shop can buff. Do not use the shop unless you don’t care about your car. My Corvette is trash nowService: Painting
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September 2022 by Kt T.
Great place to go to get your car fixed! We had a small collision that the other person was responsible for and so we needed to get repairs payed by the other party. Sam, Charlie and Paul were amazing. They helped us and gave us great advise. They were responsive and got done with the vehicle in a timely manner and it looks great. They even washed and vacuumed the vehicle. Definitely satisfied with their service. Grateful for them and their professionalism with handling everything.
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August 2022 by Weisi Huang
In the beginning, they told me it should be a 4 days repair. Now it has been over 20+ days without getting back the car. They explain it is a supply chain issue. They have over 80 cars are waiting to be repaired. If you guys are short-handed, you should not get that much business at one time. We dont have car to use for such a long time.Service: Auto engine diagnostic
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April 2022 by Nancy MacD
Phil did a quote for me! I have known him for many years but didn't know he was with this company. What a relief to see him as he is a good, honest guy! They are professional and down to earth - and know their stuff! I am confident that they and the entire team will do a great job on my vehicle.