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July 2024 by Marene Flores
Had appointment thru Apple to fix camera on cellphone. Got there for them to tell me they have system issues and phone would not be fix until 2 days and I needed to leave the phone ☹️
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July 2024 by Dave I
Geek Squad rep Castro was extremely helpful and willing to help!
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July 2024 by Whittney Williams
Mehdrana had terrible customer service and should not be in a custom facing role. I came in to view an item, He showed me where they were and then just became totally silent and stared at me, as if I was supposed to know everything about them. I thought you guys were the experts? Normally, when I come in and someone greets me in a particular department, they will help me make the best decision as far as the purchase is concerned. Then I asked if the store had a specific color in and his response was “I don’t know” And he simply just walked off and I heard him mumble “I’ll just go check”. He actually was able to find the color that I wanted. While I was still browsing other options, he ended up screaming at me to come over to the register to checkout. Once my checkout was complete, He handed me my product and a receipt Which I think is absurd. I asked him if he had a bag and his response was simply “NO”. He did not even attempt to find me a bag or see if someone else in the store had a bag. I end up going to customer service who was able to provide me a bag. No one should know what I’m walking out of Best Buy with. That’s how people get robbed. He is very aggressive and unwelcoming.
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July 2024 by Tom Farrell
I went there to look at a Dell XPS laptop and it wasn't there. All they had was rather cheap equipment. Big bummer. I ordered direct from Dell.
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July 2024 by J. O.
Online order. In and out. Great staff
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July 2024 by J Rushing
You can't call the store anymore to just ask a question. You get redirected to a call center where everyone barely speaks or understands what you are saying. So aggravated!!
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July 2024 by Aynur Suleymanova
Almost was empty. I can't find anything that I want .
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July 2024 by A Suite
AARON!!!!!!! THE ABSOLUTE BEST EMPLOYEE EVER!!!! I will ONLY shop here if he's here!!!!
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June 2024 by Karen Samuels
Don’t but nothing there . It takes five minutes for them to take it out your account and five to seven days to put it back.
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June 2024 by Wes Rivers
Purchased a nice laptop. Service was great.
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June 2024 by Evan Norman
Very helpful staff asking you if you need help with anything. The cashier was friendly. a very good selection of controllers computers monitors keyboards and Mouses. good store for technology
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June 2024 by Tatiana Rotari
Poor customer service from Amber.
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June 2024 by Marc Norman
Purchased, a digital version of Norton online and within minutes tried to cancel it because Norton had already automatically updated my account and best buy will not refund these purchases even though it has not been downloaded or used. Response: Yes because people read all the disclaimers and legal documentation when they are buying online.. ? ? ?
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June 2024 by Tim kirkpatrick (xPapixIrishx)
Great customer service
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June 2024 by Leigh Broome
Aaron is amazing! He is informative, patient, and a joy to talk with.
