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February 2024 by C Hutchins
My Ford Explorer wouldn't start. Had it towed here. Was told I needed a new instrument cluster. (Gages in the dashboard) It took 3 weeks to locate a used dash panel, cut out wires and replace unit and dash padding.The vehicle started twice. Once to return home and once more. Explorer back to exactly previous condition. How would you feel?
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January 2024 by K Peneda
The office staff was very friendly and communicated often. Best Auto owner, Anderson, was able to turn a bad experience into a positive outcome. Showing accountability for mistakes yields a positive review.
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January 2024 by Bob S.
Best Auto has serviced and repaired all 3 of my vehicles, and I couldn’t be happier. Excellent service at a reasonable price. It’s great to have a place you can trust work on your car.
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January 2024 by Jaime Lee Creta
They always take good care of us. Highly recommended, honest, and care about their customer.
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January 2024 by Keaton Peck
Great mechanic! Fixed my oil cooler fast and didn't overcharge. Super friendly, and my car's running smooth now. Definitely coming back for any future repairs.
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January 2024 by Evan Kridler
I had a really great experience at Best Auto Repair here in Matthews. I brought my car in because a check-engine light was preventing a passed inspection. After first installing a part that they later determined was defective, they were able to order a replacement part within an hour, had it installed AND went ahead and inspected my car and it passed.These are great people here and they will look out for you and your auto.
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December 2023 by Debra Lewis
I am so happy you are in our area. Your growth is inspiring. Service is top notch. Thank you for being my top choice for car care. Debra Lewis
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November 2023 by Tanner Ringley
I will echo many of the details outlined by others. It's hard to find a respectable and honest garage that truly puts the customer first. I recently had a custom part installed at Best Auto, and an adjacent part was barely damaged during the process, completely by accident. Susie at Best Auto was the ultimate example of what great customer service looks like. Other garages may have tried to dodge the responsibility of putting things right, but not at Best Auto. Susie and the mechanic immediately apologized for the inconvenience, had my bring my vehicle back and expedited the repair, with zero expense to me. I have not had this experience at other garages, and they definitely secured me as a loyal customer through this experience.
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November 2023 by Asa Mair
Great staff, good customer service, fast state inspections, and reasonable service pricing. Recommend for any car, but I use Toyota and Subaru for reference.
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September 2023 by Shari DeFonce
Saw the great ratings for Best Auto and was not disappointed with my experience. Happy to have found such a helpful, competent, and friendly staff for auto repair . Definitely recommend their services.Service: Auto battery replacement
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September 2023 by Lissa Mayer
I would recommend this shop to anyone. They were very attentive, they made sure I knew what was going on, and they also have a fair price for such good work. Suzy at the front desk is such a wonderful person, and the mechanics do such a great job!! Thank you so much.Services: General repairs & maintenance
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September 2023 by Mason Dunlap
Every time I've had work done on my vehicles at Best I've received a good value, superior work and quick service. They have earned my trust, respect and repeat businessServices: Steering & suspension repair
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September 2023 by Joel Fleury
Best Auto is a great shop with awesome communication and great results. I appreciate that they are there to help when we need it
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July 2023 by Bertha Mahooni
Great service all together .I was referred to them by AKM locksmith& towing . And I am very pleased
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July 2023 by Olivia Thorn
Best Auto is truly the best all-around. They continuously provide quality service in a timely manner. They are honest and do great work. I won’t take my vehicle anywhere else! Highly recommend.Services: Tires
