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November 2023 by slappingtheirbass YT
Haven’t eaten here yet but looks very good
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October 2023 by Alice Edwards
I was very pleased with the job they did for me to replace valve cover gaskets on my SUV. The cost for the job was well within my budget. Everyone from the lady at the front desk right down to the one who shows you what they did very courteous and family oriented. Will go back!! A+ guys
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August 2023 by Marion Moss
These guys were awesome!! We were traveling and had trouble with the brakes on our truck. We had already spent a considerable amount of money getting the brakes fixed only to drive on to Marion and had the same problem. Derrick's Mufer knew exactly the problem, stopped what they were doing and got parts and repaired in about 2hrs for a lot less than we had earlier paid. They know vehicles!!
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July 2023 by Vicki Campbell
I was on my way to camp at Julian Price when I stopped at the McDowell rest area. My brake light switch went out and I could not get my camper out of park. I called O'Reilly's and asked if they had the part. A gentleman said they did. I explained that I had no way to get there and he offered to send it out. I told him I was at the I-40 West bound but I was at I was at I-40 East bound. The young man he sent with the part did not give up and found me. I believe his name was Jason. He put on the new part but couldn't get it to work. He then bypassed the switch and got it out of park. He recommended going into Marion and check with Derrick Muffler, which I did. The people at Derrick Muffler were super nice. He looked at the problem immediately, fixed it within minutes , and had me on my way at no charge. When was the last time that ever happened? Never. Thanks guys, for the best experience I ever had breaking down.Service: Brakes
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July 2023 by Pixie Tayls
Definitely recommend. ? My Jeep died on my trip to North Carolina from the Midwest and these people did all they could and beyond to help us out knowing we were pretty stranded at the time. They even looked over my vehicle to troubleshoot problem at no charge.Honest, friendly family business . Highly recommend
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July 2023 by Crystal Warren
My alternator went out on vacation. These guys new within 5 minutes what was on. The price was great and the service was fast. I wish they were in Alabama they would have all my business. Thank so much.Service: Auto engine diagnostic
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July 2023 by Dante Eudora
Completely misdiagnosed my problem. It was obvious even to me as I pulled my struggling car off the highway that I had a transmission issue. I told them that, they disagreed, said I needed a new alternator and radiator. 800 bucks later and surprise, I got 10 miles down the highway and started having the same problem, engine revving but vehicle not accelerating. Took it to a transmission specialist....what a surprise, I need a new transmission. Don't come to this place, they either don't know what they're doing or intentionally do unnecessary work.
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July 2023 by Tracy Kennedy
Awesome employees. Great labor prices an very trust worthy to make repairs to ur cars!!!!
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July 2023 by Kevin Enrique
Place has been working on my truck for 5 years plus and their paid n full I told em to keep all my old parts including old motor interior and all my new parts all he does is threaten bit off more than he could handle will never be back
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June 2023 by Lisa Lentz
Best auto repair shop in McDowell County by far! Christian owners ALWAYS do right by their customers.
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April 2023 by Jessica Scruggs
I took my car to this shop, dropped it off around 4:15 and they said they would look at what’s wrong with it first thing in the morning. I never got a call back so I called around lunch time to see if they looked at it, they said they are in the process of looking at it. Still didn’t get a call back that day so the following day I called at 12. They said the guy looked at my car but was eating and would call me back to tell me what’s wrong with it. Never heard back from them so I just went up there to get my car back and saw my car was parked at the side of the building next to other cars and looked like it was never touched!!! Yeah I’m not going back.
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March 2023 by Brad P
These guys are good at fixing vehicles. Our Ford F150 front drivers side caliper got stuck shut coming down 221 from Spruce Pine. We arrived at Camping World in Marion but noticed a bad smell and smoke coming from behind the front driver side wheel. I called Derek's muffler and automotive repair at 1:45 p.m. on a Saturday. They close at 2:00 on Saturdays, but we're kind enough to fix our truck so we could take our camper home. The mechanic that worked on the caliper and rotor and brake pads on the front driver side was also kind enough to put the two extra pads that came with the other two on the passenger side. All this was done at a reasonable price. They did not raise the price because it was Saturday and they did not raise the price because they worked an hour overtime. I extremely urge you if you ever have problems in the Marion area to go to Derek's muffler and automotive repair! They will do you right and fix it right!
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March 2023 by Kristine Manning
Very good experience. Loved the people!
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March 2023 by Christopher Cogdell
Guys did an awesome job on the exhaust for my old buick, sounds great and the welds look amazing.
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February 2023 by Johnnie Banks
They did an awesome job getting the right part and getting it installed in less than 30 minutes ....... Awesome job ???
