-
January 2024 by Cecelia Smith
They got my car back to me a little over 2 weeks. Very pleased with their service. Thank you for replacing the chrome. Love y'all's work!
-
January 2024 by Michael Cairaway
Professional courteous customer service with the willingness to correct any mistakes if they make any and go the extra mile to make sure that you're satisfied with the job that they've done. Excellent service and repairs. Easy to communicate down to earth. Always happy to help. Very very good place. I recommend it to anyone looking to have their car fixed and fixed right?
-
December 2023 by Natalie B
They did a great job on our trailblazer. Can't even tell a deer jumped into the door at all.
-
December 2023 by Kimberly Poteat
They are the best around!! Quick, simple and easy. That's the way it should be
-
October 2023 by Anthony
I just picked up my truck from Gerber Collision and glass in Marion. The whole team went above and beyond and did a wonderful job on my truck. We had an issue, i called and discussed, and they handled it quickly and professionally. I would recommend to anyone needing repairs done on their vehicle. If you are not satisfied or have a problem, they WILL FIX IT. Tim, Tonya, and Tanya all went above and beyond. You have a lifelong customer here, thank you.
-
August 2023 by Kenneth Irwin
Awesome customer service and very good service. I had the tailgate replaced. The service was done quickly and very well. Looks very good and woks very good.Tanya and TC are very nice and thorough. If needed this is where I will go to. Just a excellent place to do business with and the job very well done.Services: Painting
-
June 2023 by sandra mcmahan
Good place to go to. Very nice people.
-
April 2023 by Savanna Miller
I was very pleased with the customer service and the work they did on my car! it was ready before expected and they truly did amazing work. i’m very satisfied and would recommend to anyone! Before and after photosServices: Painting
-
April 2023 by Chastity Gouge
I highly recommend Jacob, Tanya, TC and the team!! They are fantastic!
-
November 2022 by Adriane P.
So great! They set our expectations in a realistic way and then went ahead and exceeded them! How business is supposed to work. Our insurance claim went really smoothly and they even cleaned my husbands truck to a degree that seemed impossible to fathom with two dogs worth of hair accumulation. Highly recommend.
-
November 2022 by Dave Magis
Had a rock shatter our windshield and dent the roof of our SUV. Gerber was able to repair our vehicle quickly, paint and body department did a great job couldn't be happier.
-
August 2022 by Sarah Hensley
Tanya is the reason we stuck with this shop, she knows what she is doing. I had an issue getting all of the work completed on my vehicle, she took care of it for me and made sure my wheel was repaired and replaced the trim that was missed.Services: Body & Trim
-
July 2022 by Brooks Mershon
Excellent experience with all work done in house, including paintless dent removal from hail on a sports car. Great experience with Subaru body work, replacing and paint matching panels. Unfortunately bad sublet to Hollifield Marion produced suspension repairs with obvious defects when I took delivery of the car. Shaking wheel and poor alignment which was identified to be caused by loose bolts by Woodlawn Tire and Alignment.The staff at this location are kind and excellent in trying to help me, but after Gerber acquired Auto Tech at this location, the new procurement process for simple items like wheels appears to have major bugs in the transition process. I and a few other customers fell through the cracks, with over a month long delay simply due to the inability to get a wheel correctly ordered. I eventually received a refund of my deductible, which I used to solve the problem myself of identifying which wheels to buy, which tires needed replacing, and coordinating final return to service myself with Woodlawn.My takeaway is that if their sublet encounters an issue, they are not in a great position to understand or correct parts ordering for mechanical issues. But they are great for body work, paint work, and so on. I would hang these issues and frustration I experienced on corporate and technical issues with integrating this location after it came under new owners, rather than the existing local staff who are, frankly, also frustrated at their inability to resolve problems like ordering a $79 wheel.Lastly, they should start test driving cars before handing them to customers to avoid handing broken cars with loose bolts over. A loose wheel coupled with a horrid attempt to balance a wheel cost me a lot of time and put me at some risk. Any common sense applied in test driving the car back from Hollifields could have avoided allowing me to be the one to point out a car was not ready for a return to the customer.One solution would be to be firm in specifying which sublet you are comfortable allowing Gerber to use for your car. Hollifield in Marion would be a poor choice.Services: Body & Trim
-
June 2022 by Weston McKinneyx
First off, David that was AutoTech Collision Center amazing from start to finish. He would always have my truck or car spotless inside and out on pick up day. Unfortunately, Gerber took over. Quality of works seems comparable however today when I went to pick up my car after over a month in the shop it was disgusting. Gerber of course put a “we keep the car clean” paper mat down but my car was far from it. So disappointed in the service. I will not be back. If you want a company to respect your car while getting repaired this is not the place.Services: Body & Trim
-
May 2022 by Roger Price
Top notch job and loved the friendly people there , highly recommend this place
