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February 2022 by Paul Yeager
Brooks American Diesel did an awesome job of fixing up my recently acquired 2005 F250 Powerstroke. It needed head gaskets and an oil cooler. Upgraded to ARP head studs while they were at it.Their attention to detail and dedication to doing things right were impressive.I had to wait a bit to get my truck into their shop, but it was well worth it.Next time I need work done on my diesel that I can't or don't want to do in my driveway, my truck will make another visit to Brooks American Diesel.
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December 2021 by David Mander
Kyle was great to talk too. He took good care of me and got my truck back up and running.
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October 2021 by Johnna Blair
This company is fantastic. Their mechanics go above and beyond to insure your automobile is fixed properly the first time. The quality of service is impeccable. Our mechanic was Cody, this young man knows his stuff. If your having doubts where to take your truck, this is the company you want use . It was a refreshing experience to witness the level of integrity. Honest and trustworthy is all we can say!!!!
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October 2021 by Wendy Schneider
Shout out to Kyle at Brooks American Diesel!! We had a fuel line issue in our 2017 F250. He was the only one in the area that was willing to get us in, in less than 2 weeks. He and his crew did a great job and we got the truck back to continue on a cross country trip.
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October 2021 by Brock Medford
The service man I think his name was Kyle.... was very knowledgeable, and quick to return calls or text, came out to where the truck was at just to save me money on getting it towed, which was very appreciated. He forsure is going to be my go to man when it comes to my diesel truck from now on, and will definitely be recommending him to all my friends and family...... 5 stars hands down.
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October 2021 by Jessica Cothern
Kyle came and helped my son out with his diesel truck was very respectful and knowledgeable and charged a fair price .... we will be using him from here on out
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July 2021 by Travis Bowen
Outstanding customer service!! We were camping in Maggie Valley and our truck had some issues along the way. When we finally got to our site and got set up, we looked up a diesel mechanic and found Brooks American Diesel. I called and spoke with Kyle on the phone and told him our situation. He said he was very busy, but would do all he could to help. He ended up bringing us the parts to our campsite and helped us on his own time!! Good, honest, trustworthy business. Would definitely use them again if I'm back in the area with any issue with my truck. TOP NOTCH!!!
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July 2021 by Tyler Allison
Best diesel mechanic shop around, the staff is very friendly, honest and professional!
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June 2021 by Linda Mooney
We love this place my husband will not take his vehicle to anyone other than Kyle he stays busy so you have to call ahead and get you an appointment but he's the best there is
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April 2021 by michael kosak
We've been on the road for 7 years pulling a 5th wheel behind a 2012 Ford F250 Super Duty 6.7 Diesel. I had something wrong with the turbo for a long while; over a year but let it go as it didn't seem to affect the performance of the truck. The screaming finally became very loud and constant so pulled Brooks American Diesel off of a search for a Diesel Mechanic in Waynesville, NC and was fortunate to run into Kyle Brooks. In all of my years of dealing with vehicles (40+ years) I'd not run into a Mechanic who was willing to put in the time to explain to me everything that he was going to do, how long it would take and how much it was going to cost. Kyle has a software that allowed me to see photos of the process and list all of the parts necessary to perform the service. After the original estimate he called me to ask me about fuel filter replacement and front brake pad replacement which I agreed to without discussing price. Suffice to say the final invoice was significantly under what I thought it would be with the additional services. He made me feel that my vehicle was important to him and wanted to make sure that since I was pulling a 5th wheel that the truck checked out completely. If you are looking for a Diesel Shop, look no further than here. Kyle Brooks is a quality individual who does exceptional work. Thank you!
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November 2020 by Jonathan Perez
Kyle prioritizes customer service unlike many other shops in the industry. For 4 months my 2013 Ram 2500 was in service at the BAD truck shop for multiple drivetrain issues. I felt like a valued customer from start to finish and the end product was exceptional. This business holds true to its commitments and should be trusted with any service or upgrades you need for your truck!
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November 2020 by Nickie Burgess
My husband and I took his truck here by recommendation of a friend of mine, Brooks didn't disappoint, Honest, Fair and FAST, Thanks!!
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October 2020 by Stephen Ledbetter
Wanted to let everyone know that Kyle at Brooks Automotive Diesel helped me out in a big way this past weekend. Pulled my camper up to Maggie Valley and had an issue once I arrived at the camp ground. Looked up Brooks Automotive Diesel and saw they weren't far away. I needed some help in a big way. They found the parts on a Friday morning, we got the parts to them and had me back up and running by Saturday. I really needed their help and Kyle told me once you start something you finish it and he did. Thanks for all you did and I would recommend BAD Trucks to anyone who's in that area and needs work done.
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October 2020 by Graham Mckinnell
OK folks this might be a little lengthy Mainly because there is so much good to say about Kyle Brooks and his business I had a major problem with my 2001 Ford F3 50 it’s transmission went along with quite a few other issues Kyle did an outstanding job explaining to me my many options the work performed was beyond my greatest expectations as far as quality and price I could only suggest to you if you are near Maggie Valley or not , and want to have superb service on your vehicle absolutely get in touch with Kyle
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September 2020 by David Colman
Very knowledgeable young man. Kyle took the time to sit and diagnose the overheating problem with my 2005 dodge with a Cummins. He Found additional contributing problem of exhaust manifold leaks. My truck hasn’t run this good in a couple of years. Thanks Kyle!!
