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December 2023 by Sean White
?????
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November 2023 by Chad Scott
Only reason it gets 1 star is it’s the least you can give. Bought many products from here over the last 2 years. Bought a vape on a Tuesday. Opened it on Thursday and by Saturday it needed charging. Would not charge so I tried another cord and still same issue. Went to the store on a Sat and the guy working looked as he had no idea how to handle it. Yet he placed on charger and then tried to take a puff off of it. Gross!! Told me to come back another day when someone else was working and they could help. Came back on Monday and this time I’m told to come back on Wednesday or Thursday and someone could take care of it. Come back Thursday and the 3rd employee takes a look at it and also hooks it up and says the charging port is bad as well and then tried to take a hit off of it himself. Once again gross. I ask for the managers phone number and I’m only given a email. Email this person 2 times and a week later no response. Send a message over their google app and I’m told I’m speaking to the manager while the whole time I’m outside looking through the window and one of the employees that couldn’t help me texting me saying he is the manager. Place is a total joke. Carry your business somewhere else. Your money isn’t valued here at all. To be honest if you can wait 2-4 days for the product you want you can purchase off line from actual manufacturer and they will stand behind the product you buy that’s even cheaper than in this store.
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November 2023 by Jamie Lawson
Cha Cha is always super kind and spends time helping me with anything I need explained or figured out. She goes above and beyond for her customers!
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November 2023 by Diane Maness
Great service from the young man.
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July 2023 by Jan Self
I have been a regular customer for four years. I always buy 3-5 cartons at a time. Two weeks ago, I bought 3 cartons and later that day when I got them out of my car, I discovered that one carton was missing 6 packs of cigarettes. When I called the store, another employee told me they would have to look at their videos to see if someone had taken the packs out and not replaced them. They told me they would get back with me in 48 hours. That never happened. I called several times over the next two weeks and kept getting the runaround. It became apparent to me that these people have no interest in keeping their regular customers. I will NOT be doing business there any more.
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June 2023 by Ashley Sams
Everyone is really nice and goes out there way to help you and makes you feel like family.
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December 2022 by Tomasina Moore
I am now a regular customer thanks to one of their attendants who so kindly helped me pick out my new favorite Vape. so smart and friendly
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September 2022 by william cupp
I wish that I could do 5 stars but the amount of times I’ve bought dud vapes and not been able to get a replacement or some kind of reimbursement is ridiculous. Been shopping here for 2 years now and it’s getting old. Other than that great place for all your smoking needs.
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March 2022 by Tristan Elizabeth
Not much of a selection of “iced” or menthol juices (if any, the staff couldn’t find any) and the staff member didn’t seem knowledgeable about the products. Don’t get me wrong, he was super nice though.
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February 2022 by Ashley Moore
Friendly people, great service and have a HUGE selection of about anything u need! Love this place!
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October 2021 by Kati Howerton
Awesome associates. Always friendly and lots of smiles.
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March 2021 by Nichi Keaton
Best customer service and best prices in town! This is the only place I will purchase my tobacco. Chelsea is the best.
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February 2021 by Brian K
They have great service, great prices and a huge selection of various products. I'd recomend this place to anyone.
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October 2020 by mar h
Never leave reviews, but I have never had customer service more excellent at ANY store ive ever been to. The girl was SO helpful, actually took time explaining and showing my wife EVERYTHING about her new vape and liquid. Thank you so much!
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September 2020 by K J.
Usually has what I need. They have a good selection of vape products. Always friendly! Never asked if they can get items in.
