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October 2022 by TNT Scoota
As I went there and got my hair washed the set price was 60 (I came with my hair washed and dried) so the owner washed my hair and then as I sat down the price went to 100 because “your hair is longer than the average boy” I paid it but I will never pay it again for service like that.
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June 2022 by Tabby F.
You know anytime you go anywhere you take a chance, from doctors to cooks and hairstylist but from my experience Sarah was very good and my hair was beautiful and tight and she did a phenomenal job and I'm a hairdresser so I know the deal. She doesn't talk while doing your hair it's all business. Just wanted to say, thank you.Service: Hair extensions
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June 2022 by Princess Amira
Went there for crochet and they glued it to my my hair! I am struggling to get it out because once again IT'S GLUED!! There is absolutely no reason to ever put glue in someone's crochet! They constantly raised the price on my family every time we went and they are completely unprofessional only accepting cash in a world we're the majority of us use cards. When I went to get cash to pay her (After being there multiple times before) she kept offering to take my phone for me?? There was absolutely no reason to hold my phone even for security reasons because my sister whom they had met before was still there getting her hair completed. Absolutely never returning and hope no one else does either.Service: Braids
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March 2022 by Eunice Williams
Today was my first time at this shop, the atmosphere was excellent, didn't have to look for parking. The manager offer me water, she and her staff was very friendly. Sarah was my braider she did an amazing job with the braiding style I wanted. They you True Beauty African Braids & Hair Styles, for your excellent service!Service: Braids
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March 2022 by Denijah Hopkins
They are absolutely amazing I’ve never been let down my hair was damaged before coming here now my hair is so healthy. They are and will always be my go to for my hair!!Service: Hairstyling
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February 2022 by Chakula Johnson
True Beauty quotes one price on the phone and doubles the price when you get in the chair. My children will never return again. So disappointed with these antics! So unethical!
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August 2021 by Ronneisha Coleman
My first time there and they did an amazing job. Well worth the money
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July 2021 by Courtney Davis
I heard this place is very unprofessional. They commented on a previous review with 5 paragraphs worth of gibberish. Nothing in their response, addressed the issue. Through word of mouth I heard this lady went to the salon, got her hair done and within the hour everything unraveled. I will not consider this salon in the future. Poor customer service and poor quality worth of work. They get mad when you leave a bad review, and take it out on the customer when you try to come back to get their hair fixed. They charge customers to get their hair fixed after complaint and leaving a review.Also, I was notified most of the people working here “DO NOT have their cosmetology license”. ?Beware !!!!!!! Poor service ‼️‼️‼️‼️‼️(Response below is more gibberish. Complaints are never addressed. Will be filing complaint with the BBB as well, for poor practices and terrible customer service. Company accuses customers of malicious intent when they speak up to complain about horrific services.)
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July 2021 by Stephanie W.
I got my hair done on a Saturday and waited 5 hours. I paid for $180. By the time I got home my hair began to unravel. I immediately called and sent a picture. I asked for a refund and was denied. I was told that I could come back on Friday because I was leaving for vacation early Sunday morning. When I got to the salon on Friday at 11am Linda told me I had to speak to management which is some man in Atlanta Georgia named Prince George. He told me that because I put a bad review on Google I would have to pay an additional $90 to have them fix it. I usual don't write write reviews but when you spend 5 hours and $180 you expect your hair to last at least a week. Linda lied and told the owner that I picked the hair. She grabbed the hair and started working on my hair. I feel so cheated and will NEVER visit this salon and tell everybody not to go there because they are dishonest. They only take a cash for a reason and would not even fix the problem without asking me for more money. It's poor customer service to charge the customer to pay to fix the mistakes that they made. The owner doesn't care neither does Linda because she did my hair and saw how it was And still didn't try to correct it. While sitting there for five hours I got the assumption that she was a Christian and an honest person but I was wrong. Prince George called me a liar and stated I messed up my own hair. This is not an honest shop, they do not know how to do certain styles and should tell you upfront. You will not get your money back from now on I will read all reviews before scheduling an appointment and make sure the salon is staffed with licensed individuals and is a legitimate business as I cannot find them in the BBB but will be sure to add there name. No one should pay there hard earned money to not receive a quality service. BEWARE!!!!!!!!!!!!!!!
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July 2021 by Stephanie Washington
I had an appointment for 7am. They let me in at 6:55am. I was there for soft locs. I left at 12 noon. She left my hair and completed 7 other people and I’m still there. When I got home, I looked in the mirror and noticed that pieces are already unraveling. I call they tell me to come back in. We’ll, I can’t come back in I’m getting ready to leave for my vacation. They ask for pictures and I send them. I made an appointment to go back when I return. The more I thought about it the more upset ? I became. 5 hours and $180 for this mess. So I asked for a refund and they say they don’t give refunds. I asked for someone to call me and they did not. Let’s hope they fix it when I return. If not they don’t have to worry because I won’t be back. So much for good, honest people.
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July 2021 by Star Lite
my first time here, got passion twists & I love them.they’re so nice & funny and they do GREAT work!
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June 2021 by Mclaurin Morgan
She talked about black people looking out for one another and as soon as I was dissatisfied with the closure provided, she got upset and gave a nice nasty service.
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May 2021 by Michelle jp
Linda is Awesome, and did a Fantastic job! Definitely using their services in the future.
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April 2021 by Charnell Allen
Linda and the girl's are great im never disappointed.
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March 2021 by Shaniqua Lemay
My first and last time . I had heard great things about them decided to give it a try . I called and they advised me to pick a time at my convenience. I selected 9am , time was confirmed and booked . I arrived at 8:50 . The appt was for my daughter so they told me i would have to wait outside (due to corona) and they would call me when she finished . She was getting a wash and 6 braids to the back . At 11:30 went to check on her cause it was taking to long . She only had been wash , style had not been started . My daughter informed me they took clients in from of her that came after and a stylist even offered to do her hair and another stylist told her to do someone else’s instead . I feel she was overlooked and mistreated because she was a child .