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August 2024 by Ricky Cooke
Had a very good representative
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July 2024 by Sheanan Givens
Ryley was EXCELLENT in her customer service duties....
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July 2024 by Cobe Guillen
Very helpful and kind, worked with us through everything
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July 2024 by Bobbi Jo Carpenter
Awesome service.. thanks
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July 2024 by Deyo DD-989
I just learned, 7 months after the fact, that this store failed to give me the promised $800 credit for the phone I traded in on my new phone. They scheduled me for Forty-Four, $33 payments where I SHOULD have only owed $200 on the new phone.
They also attempted to saddle me with an Extra $300, by telling me that my purchase CAME WITH an accessory bundle, as if it were free. Only in the End, after I chose the accessories, did they mention that it would be an Additional Charge.
*** Be careful, and pay Close attention ***
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July 2024 by Dana Stone
We went into Verizon to get a new phone set up. After much time, due to older phone transferring information to a much newer phone, the phone was finally good to go. The employees were so helpful and didn't seem to mind the time it took to transfer the information. They even checked on available new phone deals for me and found me a great deal for next to nothing. Needless to say, we will continue to do business at this Verizon. Doug and Anthony were both super helpful. Ashley was very courteous as well!!
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June 2024 by Margaret Simonds
great experience with Ryley she was very knowledgeable and helped me understand all of my options and got me a killer deal! would highly recommend
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June 2024 by Russ Metcalf
Ashley and Kevin were very professional and helpful
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June 2024 by Deborah Brown
I was not looking forward to updating my phone but Ryley was absolutely amazing . Knowledgeable, informative and she was so helpful. I am impressed, found my new go to phone store!!
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June 2024 by Yvonne Reynolds
Last week, after a terrible storm, my husband's phone unexpectedly died. It was quite late, but I didn't want him to be without a phone for safety reasons. So, we headed to Verizon hoping for a quick resolution.
Despite the late hour, Ryley greeted us with a warm smile and an incredibly helpful attitude. She was a true delight, making what could have been a stressful situation so much easier for us. Ryley patiently answered all our questions, even the ones we felt were a bit trivial, and ensured that both of our phones were set up perfectly.
What truly stood out was her willingness to stay late to help us. She never made us feel like we were an inconvenience, and her pleasant demeanor remained consistent throughout our time there. Ryley's exceptional service and friendly nature made all the difference.
Thank you, Ryley, for turning a potentially challenging evening into a positive experience. Verizon is lucky to have such a dedicated and customer-focused employee!
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May 2024 by Lindsay Tuno
Excellent service !! I would definitely recommend this store the employees were fabulous !!
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May 2024 by Bradley Medlin
Went to this store earlier today and to get a new phone they wanted 250 dollars for a so called start up package you had to buy it or you didn’t get a phone. My question is when did Verizon start making you buy stuff you wasn’t interested in? The worst customer service I’ve received. I went online and out the door with phone coming was on 71 dollars?
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May 2024 by thomas conner
Professional personnel. Special thanks to Lisa and Dan.
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April 2024 by Chasity Adamo
Chandler was a great help and got me all set up with my Galaxy S24 Ultra
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April 2024 by Nick casamassima
I had an issue with my phone and Johnny went above and beyond to sort out the issue. Even staying after his shift ended to get the job done. I couldn't be happier.
