“Wanted to take a moment to recognize assistant manager Lynn at this location. What started off as a not so great experience with an order delay and struggling to get my phone call answered turned into a great experience! After informing her that I was on a tight time constraint and my photo book was delayed from being ready the day prior she went above and beyond to make sure that it was done for me! There was no one available In the photo center so she and another associate that were not familiar with the department or the process took the time and spent hours figuring out how to do it so that they were able to complete my order in the timeframe I needed it! She also kept in touch with me to keep me updated as everything went along. This was going above and beyond in my opinion and Saved a customer and a sale! I gave four stars only because of my experience prior to working with Lynn but Lynn would get more than five stars in my book!”
“Wanted to take a moment to recognize assistant manager Lynn at this location. What started off as a not so great experience with an order delay and struggling to get my phone call answered turned into a great experience! After informing her that I was on a tight time constraint and my photo book was delayed from being ready the day prior she went above and beyond to make sure that it was done for me! There was no one available In the photo center so she and another associate that were not familiar with the department or the process took the time and spent hours figuring out how to do it so that they were able to complete my order in the timeframe I needed it! She also kept in touch with me to keep me updated as everything went along. This was going above and beyond in my opinion and Saved a customer and a sale! I gave four stars only because of my experience prior to working with Lynn but Lynn would get more than five stars in my book!”