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August 2024 by Eric griffin
You can turn your house into a dream home with what they have!
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August 2024 by joel guevara
Bought some wood and timothy great employee took his time to cut wood machine wasnt working he went on and beyond to see what it was and cut pieces of wood thank you so much
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July 2024 by Eric Conner
Very good selection
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July 2024 by Tracy Godfrey
So disappointed. What has happened to Lowes customer service? Ordered a deadbolt that needed to have keyed same as my other locks. I was told only 1 person in the store could do this for my lock type. I called over 4 different days when my order came in since did not want to make two trips to the store. On the 4th day was told the person was working that day but had left for lunch so I drove 45 minutes assuming they would be back by the time I got to the store.(This was over my lunch hour) Picked up lock and when I went to hardware dept the person could not be found. I spend 35 minutes trying to get someone to find the person since they even admitted the person should have been back from lunch. Finally got a manager to come to front and they said the individual had been fired that morning so there was no one to help me. No one was concerned about my time or the inconvenience to me. Said they would call Denver store to see if anyone could do the keying but after 15 more minutes they could never get anyone to answer in Denver. I left my email and said to let me know when someone would be available in Denver. It is now 4 hours later and no one has reached out to me to give an update. I have now been on hold at the Denver store for over 15 minutes and no one has answered the phone. So seems Lowes no longer cares about their customers and I will drive out of my way now to purchase from either an Ace hardware or Home Depot
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July 2024 by cnerak99
The quality of customer service is definitely getting better
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July 2024 by Crystal’s Corner
Customer service…. bad
IT department…. inept
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July 2024 by Graham
The employees are very helpful and even scanned my items for me at the self checkout. Made me feel very important. Way to go Lowes.
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July 2024 by Larry Yarborough
I should be able to get a credit card as many years I've been buying from them.
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July 2024 by Rachel Snook
Didn't wanna do clearance plant because the permanent marker was not thru barcode.
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July 2024 by Terry Smith
In the past I've always had wonderful customer service with Lowe's. One of the primary reasons I've always chosen Lowe's over their competitors.
I've recently moved to Lincolnton where I need a lot of work done to the house I've purchased. Of course with the above statement I go to Lowe's and there's really not much of competition in the area anyway. I'm so disappointed. There's absolutely no customer service and I mean none. For the third time in a row over the course of 2 weeks I'm leaving empty-handed majorly dissatisfied. It would have been a multi-dollar purchase considering what all I was planning to start doing. I will now happily Drive 20 to 30 minutes to another town to another Lowe's or their competitor for my needs.
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July 2024 by Glenda S. Wilson
The lady at the customer service was real friendly and nice
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June 2024 by Marty Meadows
We bought a house back in January and needed the floors replaced so we bought some flooring from Lowes in Lincolnton, NC. Without going long winded it was a mess! But when we called and went and spoke to the folks there Brittany, Cherie, Nick and Shay went way above and beyond to fix the issue and to take care of us. Don't find great customer service like this any more! We love our new floor and these folks help to make it a great experience. The guys who installed it where equally awesome. Javier and his guys were very courteous and professional and got it done quickly but it looks great! Thanks to all.
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June 2024 by Melissa Pickler
Lowes has to be the dumbest store I have ever been in. Corporate policies has turned it into a pool of morons. Don’t bother trying to do the right thing when returning something etc. Just steal it. They will do nothing about it other than punish the honest people.
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June 2024 by Markuss Amun
Way too crowded
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June 2024 by Andres Garcia
Excellent
