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July 2024 by Gail Isley
Lee was so helpful in finding the perfect plan for me. He answered all concerns! I highly recommend Verizon.
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July 2024 by Rachel Shearin
Well the first guy who helped me after spending 444.50 was having trouble getting into my account. I requested he call Corporate but he said there was nothing he could do. And then Angelica came to the rescue!! She took the time out with me to get the account pin reset and phone was working when I left the store. I also requested that she gets the commission for my sale but Bret stated that it was already in the system. I was going to get a refund and just say forget it but Angelica was an absolute angel. The other guy was rushing to get to the next customer and I just spent almost 500 which made me VERY upset. I felt like I wasn't valued. He was absolutely HORRIBLE and could maybe use some more technical training. Angelica and Bret were awesome! If it weren't for them...I would've paid 444.50 and left the store without any service on either phone. Angelica and Bret need a raise and I really appreciate them!
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June 2024 by JOSHUA larence
Was not even greeted end up, leaving after waiting 15 minutes
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June 2024 by Squidney Leeanna
Employees were great, fast service, clean store, and employees were very helpful and informative
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May 2024 by chris hunt
The phone number listed is NOT to this store. If you live local, save your energy and just go there in person. Do better Verizon
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April 2024 by Kimberly Leonard
Lee- He was extremely informative, professional, kind and courteous. He was knowledgeable and answered questions accurately with patience. My issues were resolved and money for the customer was considered. Much thanks to him because true customer service is a lost art today. Thank you!
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April 2024 by Christine Lamacchia
Lee did an amazing job today, has a great personality, answered all my questions, even saved me money on my monthly bill.
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March 2024 by Catie Yokley
We had wonderful service. Will be back for our other needs!
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February 2024 by Tammyl Goins
They need to come down on the prices because they are too high on everything but I love ❤️ my people at the store in lexington north carolina
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February 2024 by Glen Cornell
People were great
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January 2024 by A Customer
Be certain to ask for if there is extra fees or charges. They will not be up front and honest with you .Got a new phone paid in full was never told or informed of extra 100.00 fees. They will not voluntarily tell you. Update to this. They have been charging me for the entire phone $20 a month. I have been to the store 12 times and I have called the 800 number 30 times. This is effing ridiculous wasting all this time and get in nowhere. Each time I was told I qualified for the promotion. However, the promotion has not been put on our account and we are still currently being charged 7 months later. It is impossible and I am reporting them to the attorney general for fraud. Absolutely! The worst company I've ever dealt with everybody that works there is totally incompetent. Numerous days and hours. A waste of my time for no reason except for people not following through with their jobs. They are my absolutely worst nightmare. What didn't you get in my review? I have called you numerous times and visit the store numerous times and your promises have not come through. People that work there do not follow up with their jobs. I would been fired 100 times over by now. If I were them they do not return phone calls. They do not answer the phone. People do not follow up with their jobs. This is absolutely horrible company
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January 2024 by Cb
Be certain to ask for if there is extra fees or charges. They will not be up front and honest with you .Got a new phone paid in full was never told or informed of extra 100.00 fees. They will not voluntarily tell you. Update to this. They have been charging me for the entire phone $20 a month. I have been to the store 12 times and I have called the 800 number 30 times. This is effing ridiculous wasting all this time and get in nowhere. Each time I was told I qualified for the promotion. However, the promotion has not been put on our account and we are still currently being charged 7 months later. It is impossible and I am reporting them to the attorney general for fraud. Absolutely! The worst company I've ever dealt with everybody that works there is totally incompetent. Numerous days and hours. A waste of my time for no reason except for people not following through with their jobs. They are my absolutely worst nightmare. What didn't you get in my review? I have called you numerous times and visit the store numerous times and your promises have not come through. People that work there do not follow up with their jobs. I would been fired 100 times over by now. If I were them they do not return phone calls. They do not answer the phone. People do not follow up with their jobs. This is absolutely horrible company
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January 2024 by Lynn Brown
Not helpful at all trying to get us back into a locked iPhone.
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January 2024 by Customer Customer
People will lie to make a sale and dont come through with promises. Still trying to resolve an issue that's been ongoing for 6 months. Everyone says it's taken care of at least 12 phone calls and visits to the store, but yet 6 months later it's not. People do not follow through and do their jobs
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December 2023 by Angela Jordan
Thank you Lee!!
