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“Stopped in with a few questions about my T-Mobile phone. The gentleman answered all my questions. Very nice. When I was getting ready to leave, the gentleman told me I needed to go to the T-Mobile store that was at a different location. He explained to me they do the prepaid part of T-mobile. ( I think that is how he explained it). He was very nice and polite and answered all my questions before he ever told me that the other location handled my phone problems. He was very professional and courteous, not telling me that at the beginning and never helped me. He handled that situation with professionalism and class! Thank you!”
“Excellent speeds and connections. Customer service has always been great to work with. I have my own infrastructure for connectivity (wifi/ethernet), so I know the internet service is consistently good.Only times it has gone down is when there are other power issues in our rural area. I suspect they have some node nearby that is affected by outages. Within 15 minutes of power being restored, I am back online.Expect a lot of waiting for fiber lines to be buried but I suspect this is not really in their control (third-party contractors).Highly recommend their fiber service if its available for your location!”
“Had a really tough time with spectrum customer service over the phone. They are really pushy and keep you on the phone in hopes of making a sale. But I went to the store and Tytus had us fixed up in 20 minutes with new equipment. Thank you.”
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“Most Stable & Fastest internet connection I have ever had ! I switched to Kinetic 6 month's ago & glad I did. I trade stocks and download massive data every second. I have 1 gig plan and consistently get 950+ mb speeds. My connection never drops. I never got these speed with my prior provider.”