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February 2024 by Lilu Dalas
If I could put 0 stars I would! This whole bank is a sham full of incompetence
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January 2024 by Mike Schaper
Not even really a branch of a bank. They steal your money and branch manager can only call 800 number. Avoid at all costs.
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December 2023 by Jeff H.
I recently went to this location to cash a check my dad wrote to me directly. He wanted to get cash out, but is disabled and not able to get out and go to the bank in person, especially in the rain. I didn't recognize the 2 men in there, even though I go there frequently. I put the check and my valid drivers license in the drawer and he took it and disappeared for maybe 5 minutes. He comes back asking for another type of identification. I take my credit card out and put it against the window so he can clearly see it. That should be acceptable. No. He requested me park and come inside. It's 40 degrees outside and pouring down rain, but okay. I handed him my credit card that I already showed him, but he wanted an additional form of ID. Why? This seemed bizarre to me. I gave him my Costco card which has my name and picture on it. No. That wasn't good enough. I expressed my frustration and explained why. The other man came up to the counter and asked "what my problem is". Just. No. They were both fairly large intimidating not-American looking men and I felt like they were trying to intimidate me. I just wanted them to cash the check and be done. I reluctantly gave them my check card, which is with another bank. They both disappeared to the back with the check, my license, 2 different cards and Costco card. It took them literally 10 minutes or more to return. What took them so long? I have no idea. This is not the usual way things go there. Usually it's fairly simple. I feel angry and intimidated and questioning their motives with this transaction. I'm wondering what happened to the other 3 people who work there. This is going to happen to someone else who may not be so intimidated and may cause an altercation. I wouldn't be surprised whatsoever. They don't belong in a bank type of business whatsoever.
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November 2023 by Branden Wean
I went in because I had an issue with my business account, one teller was trying to help and the other just sent me away and told me through the other teller to do it online.
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November 2023 by slwjkr
Grossly understaffed. Waited and waited. Finally gave up.
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March 2022 by T
Always closed, get better hours.
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November 2021 by Jeff Marciello
A hold got put on a check that i deposited yesterday. This morning I received an email stating the funds wouldn't be available until 12/1/2021. I called the 1-800 number to ask them to verify the check and release it. I explained to woman on the phone that I needed the money to survive and I am a single mom going into thanksgiving. She told me she would not release the money and that I would have to wait at least 5 business days before she would even think about releasing the money. I then asked if she could cancel the deposit so I could just take the check to the other bank and cash it. I even told her I wouldn't even be able to have a turkey for my daughter if they do this to me. She started yelling and telling me she wouldn't do anything. I asked her why she was yelling at me and she told me she shouldn't have to tell me no twice. I then asked to speak to her manager, she transferred me to a deadline. I am truly scared about how I will survive, hopefully someone at Wells Fargo will actually care so far, I am horrified that they would knowingly hurt a single mom.
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August 2021 by Kevin
Always closed, get better hours.
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August 2021 by K
Always closed, get better hours.
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July 2021 by Kimberly Holley
Terrible customer service. Wait is always long and messages are consistently inconsistent regarding business accounts. Smh!
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May 2021 by Peircen Lorenz
Always open Saturday mornings when you need them!
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June 2020 by Chuck Tatum
wanted my $$$$ to invest in late 2019. Now they are closed and I can not withdraw where I made the deposit. Not happy.
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July 2018 by a a
Hearing Wells Fargo a dozen times before making a turn is annoying... one star for being annoying you suck welsfargo.
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June 2018 by Alisa Reid
Very busy. Seems like staff changes frequently.