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April 2024 by Kris Klutz
Wendy's in Lenoir has almost and about just ruined their food for me total nonsense. First they forget half of a meal from my order and had to go BACK IN. Then once I start eating my burger it was like biting into a slice of watermelon it was so wet and drenched with condiments smfh. Not to mention the bottom patty on the double stack was pink. There excuse was they were in a HURRY IN A HURRY. I'd say so you barely even cooked the burger and sent us on without half of an order. Should definitely be trying to find people who actually care about their jobs, and the people they serve.
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April 2024 by Alisha Wright
Cashier at DT was rude from the start. I work in fast food and regardless of what kind of day we've had or how busy or how rude customers are to you, you dont start off taking an order just plain out rude, or as if you're a bother, or as if its the end of the world because you have to do your job. Not just that, when we got to the window, she was talking crap about us to the other employee as well as saying it doesn't hurt her feeling 'none'. Honey, it should've, you have ABSOLUTELY TERRIBLE CUSTOMER SERVICE SKILLS! I always give 5 stars to fast food joints and their workers because I know EXACTLY how frustrating it can be. You don't know what type of day they're having nor do they what type you are having. BUT needless to say, that was the last time I EVER get food from Wendy's! The other 2 ppl that were in the car with my husband and myself said the same exact thing.Food was ok though, little cold. And fries we're literally thrown in the bag. Definitely not fresh, although as late as it was it should've been made to order. But, I ate it and it was ok. Didn't make me sick surprisingly.
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March 2024 by Jason Coffey
Stay away from the night crew.
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March 2024 by Jessica “JayJ” Curtis
Great place! Love the Chilli! ♥️
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January 2024 by Ernest W.
I spent several years working for Wendy's. The Lenoir store ignores a basic standard for their fries. This store leaves the frozen fries on the back of the friers. That allows the fries to thaw and absorb grease. I reported it to Tarheel Capital who operates the store and nothing was done. BTW the office in Boone confirmed the standard for fries had not changed. Avoid fries at this location and maybe any other operated by this franchise!
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January 2024 by Jonathan C.
Do not got through the drive thru you wanna have an attitude cocked at you the whole time while you're just tryna order food
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January 2024 by Sabrina Cannon
Never has correct
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January 2024 by That one pro in class
They took forever with my
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January 2024 by Carson W.
i called and asked if they had specials and they said "we have caller id NUH and I just clocked in little girl are you having a fun time?? and she said don't play with me and she hung up and in fact I'm not a little girl and i was offended and im confused because she got mad for no reason and the customer service seems terrbile because of there remarks
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October 2023 by Lisa Greene
Food was fresh an hot.Service was quick.
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October 2023 by Mikie Worley
I love Wendy's new loaded nacho burger it taste amazing!!!
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October 2023 by Tammy Arnette
Went to my doctor in hickory and stopped at Wendy's I had a outpatient surgery and they have the five dollar bag meal it was fresh and fast service and open late they also have a six dollar bag I have alot of doctor appointments and try to get a good deal if it is going to be late before I get
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October 2023 by Gregory LeHew
The Cobb salad was great, but the service was a little slow.
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September 2023 by Jim Arnett
Dropped into Wendy's around 12:30 for lunch. The server waiting on me was not with it at all. The gentleman in front of me ordered coffee but the server rang it up as a meal. He had to call the manager over to void the order,When I placed my order which was a single combo small, he rang it up as a medium.Again called the manager over to void the order.I was given a drink cup and went to the drink machine but had no ice,I went back to ask for ice returned to the drink machine but was stopped by a customer that said the drinks were not cold and she advised me to get the server to fill up my drink. After I received my meal the fries were cold the burger was luke warm at best.There is to much competition to have poor service and poor food quality. This is not and isolated incidence as I have noticed in other times that I visited how the service was beginning to slip.Wendy's you need to get your act together or risk losing a lot of business.
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September 2023 by Pete Man
Never use the mobile app when ordering from this location unless you want to be ignored while walk-ins and drive-thru orders are taken and sent out all while you are waiting. I placed my order at 7:50, let the lady at the register know when I got there at about 8, then proceeded to wait 40 minutes for my order of 2 burgers and 2 sides that I reminded them about after I waited for the first 20 minutes. And after all that, they left out one of our sides of fries.
