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March 2024 by Anita Fernandez
Service goes out all the time. Back in December, when we paid over the phone, my card information was stolen, and they tried to use it online several times. My card stays locked because of this. We no longer pay over the phone.
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March 2024 by Debra Higgins
No setting when you have to wait to be seen
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February 2024 by Waldek G
Nice lady working there but can't change anything like channels want or don't want, smh..
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January 2024 by Stephanie Lynn
I spoke with Coleen... She was the best ever.
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December 2023 by Wesley Church
Shirley Kincaid was most helpful during my experience at Spectrum. My elderly grandmother was with me and Mrs Shirley was so patient and sweet with her!I recommend this location and Mrs Shirley to everyone!
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October 2023 by Heather Davis
Went there on 20th of Oct..We arrived a lil after 7pm and the store was suppose to be open till 8pm and it was closed .
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August 2023 by Connie Statham
Was at the store when they opened at 10. Got a new phone for my daughter. Told the rep I had to mail the phone. She insisted on activating the phone. Even though the phone wasn't fully activated, she assured me I could mail it. The phone didn't activate and the Sim card is bad. Do your business on-line, not in this store. An hour and 30 dollars in overnight fees wasted.
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August 2023 by Cy Freysinger
Joshua did an awesome job. Helped us reconnect the internet to the room we wanted.
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August 2023 by Diane Fox-Stines
Didn't have to wait long. Service was great and the person who waited on me was very helpful and efficient. But don't forget your ID. Can't be seen without it.
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August 2023 by NS Wilson
Prices are extremely high smh. SPECTRUM needs to do better. The Reps are great but Spectrum prices terrible
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July 2023 by Steve Earp
At 5:00 on Friday, only 2 associates were on duty. Over 20 people were in the lobby. Not good service. The young woman was working hard, the other lady was really slow.
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July 2023 by Randee Osborne
I had to go there to exchange the unit and they were very prompt and easy to work with with!
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May 2023 by Norma Ruffner
I had issues setting up my cellphone. The lady who served me was more than patient with me and my numerous questions. She was absolutely fabulous! Thank you very much.
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April 2023 by Lacy Nicole
Oscar helped us with our wifi install in our new home. All of our wiring was fairly messed up and he got us fixed right up. He was friendly, efficient, and went out of his way to make conversation while in our home. Everything is up and running great and we’re back to gaming!:)
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March 2023 by Ashley Weaver
We had Oscar, a service tech, come out to our home today to help set up our new service. He was on time and very professional. He went above and beyond, and ensured we were set up. Oscar explained everything to us in detail. Thank you Oscar for doing such a great job. We appreciate it!
