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May 2024 by Wendy Adams
SLOW SLOW SLOW. The pharmacy needs to hire more staff .
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December 2023 by Gregory Gennaro
I forgot my wallet on Christmas Eve, and the guy up front paid for my picture pickup. Very kind of him, it made my night :).
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December 2023 by C
This is the worst Walgreens I have ever dealt with, I seriously don’t know why I came back after the first two issues with the pharmacy.
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November 2023 by Candace Harrell
I wish I could rate Walgreens Pharmacy with negative stars for the abysmal service I've consistently received. Their phone system is a black hole; you're better off sending smoke signals for a response. They never answer, and on the rare occasion they do, it's just to abruptly end your call to start their lunch breaks without any warning or words, leaving you back at square one in the phone queue abyss and forcing you to call back and wait another 2 hours or never be answered by the end of business.Stock availability for essential medications is a rare phenomenon here. It's like a game of chance hoping they have what you desperately need. The app is a hot mess of glitches, rendering it practically useless. Refilling prescriptions is a tease; they provide an estimated time of completion that's more fictional than a fairy tale. A simple antibiotic can become a week-long saga of waiting.The staff appears perpetually overwhelmed, which is no surprise given the chaos. Vaccination appointments are more of a suggestion than a reality. The online paperwork for appointments might as well be tossed into the void, as you're forced to fill it all out again upon arrival. Their record-keeping system seems like something out of the Dark Ages; despite receiving all my COVID vaccines there, they treated me like a minor, insisting my spouse needed to sign my consent form—I'm 37, not 17!Walgreens, a company that prioritizes inefficiency and customer frustration, truly sets the bar for disappointment. Their inability to organize, stock appropriately, or streamline procedures makes the simplest tasks an ordeal. Save yourself the headache and find an alternative—literally anywhere else would provide better service.
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November 2023 by Jay Thompson
Worst pharmacy we've ever gone to. Drive-in is so slow you should pack a lunch! Make sure you've been to the bathroom. When the line is too long I just go another time. However, this time the line was three cars besides the car at the window, so I stayed. 1/2 hr later got to the window. Terrible.
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November 2023 by Angela Polson
They never have the prescriptions ready, always have to wait and are not very friendly.
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November 2023 by Rachel Ramey
Im not sure what’s going on with Walgreens…. But they bill insurance for the wrong medications, promise to fill medications at a certain time and fail to do so, not just once or twice, but nearly all the time! Tell you to come back at another time to pick it up, then when you do, they say they are out of the medication. I just don’t get it. Recently, have dealt with many rude inconsiderate pharmacy techs working for them, including their manager! This is something new because last year this was not the case. Im not talking just for myself but for numerous friends and family members, this pharmacy is failing. Transferring all my prescriptions to another pharmacy. Im writing this after many months of them failing to do their job correctly. Walgreens is either not taking care of their employees or there is a flaw in their system. I do not recommend using them.
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November 2023 by Tiffany Hawley
Refills for regular monthly meds are a hassle. They can never just be refilled. Multiple family members and different doctors. Never ready. And I’m currently sitting here on hold now up to a 30 minute wait. App is useless. Never accurate. So unless you don’t work and can physically go in, sit and wait don’t use them!
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October 2023 by Susan Umble
The counters at the pharmacy were dirty and customer service definitely needs improvement
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October 2023 by Yuri Pereira
They are incredibly slow
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October 2023 by T. Motley
What a sorry excuse for a pharmacy. Rx for pain medication for an injury was sent by my doctor and after 5 days in pain, the prescription was still not ready. Spent 20 minutes in the endless telephone phone hold being told there was one caller ahead of me then finally just hung up. The North Carolina Board of Pharmacy should consider pulling their business license.
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October 2023 by Denise P.
The at pharmacy was helpful and caring and friendly they are very busy and so willing to help me
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September 2023 by jeffery b.
I'd give this place 0 stars if allowed, doctor sent prescription 7 hours before I tried picking up. Stood in line 30 plus minutes and then was told it wasn't ready and would be in 15 minutes took almost an hour after that to get prescription. Pharmacy Cashiers was to busy small talking with customers that lived in his neighborhood to do job.
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September 2023 by Tina Vesely
Pharmacy - Every month, the same thing. The only reason I stay is because if we are away and we need emergency medicine, we can get it. I am going to have to look into other ways of getting prescriptions. I won't say all, but 90% of the staff we dealt with is very rude. Boy, do I miss Rite Aid!
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August 2023 by Mommy's Girl
Go through this every month a. I take daily medication, every month I have to go off my medication for a week waiting for them to order and refill my script. They never have it and I have to call daily just to b told "tomorrow"..ends up being a week before I get it
