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“Lauren, Barbara, & Dorian (hope I spelled all the names correctly) thank you for your pleasantries! Effortless and painless on shipping the baby shower gifts. But my kudos isn’t so much on the service they provided for me (which was great!) but how they handled an upset customer.
A gentleman was upset that his package wasn’t delivered on the day he wanted, which can be upsetting but the package did get there! Given all the storms, flooding, etc this past week on the east coast be thankful it got there, sir.
It seemed he was upset that he paid $60 for express delivery but it ended up a day or so late. Again given the storms you’re lucky it’s still not in transit.
The ladies remained so poised during the whole situation. So amazed because my blood was boiling at his snark remarks, shaking of his head, several eye rolls.
The man left and was in a very nice maroon BMW suv.. I don’t think the little bit of extra money you spent for express shipping is going to hurt you, sir.
To the gentleman, this is a note that life doesn’t revolve around you. If that’s your biggest gripe, that the package arrived a day or so late ( most likely due to Mother Nature ) then you are living a very posh life. Your privilege was really showing and I suggest checking yourself before conducting yourself like that again.”
“We came into town for an important presentation with some last minute prints. Dan was super responsive and helpful to get our large scale prints taken care of within hours! Would definitely recommend!”
“Excellent - 5 STAR customer service! I have partnered with Linprint for several years and they produce high quality, beautifully printed brochures, invitations, folders, banners....you name it!”
“Dock Street did such an amazing job on my business cards. They were patient with me as I worked to find what I liked and needed as well as they were incredibly kind, professional, and respectful at each step. The cards were a very fair price and turned out with an incredible product. I would absolutely recommend Dock Street Printing!”
“Thank you so much Rhett for answering the phone and help notarize our title. The store in Leland wouldn’t answer the phone. They were also rude when we went in there. Thank you!!”
“I was in the market for a new laptop. I stopped into Office Depot on Orelander Drive in Wilmington NC. I was greater by David P the manager when entering the store. I engaged with David as I had a series of questions regarding the purchase of a new Laptop. David listened carefully and was well versed in product knowledge as well as true professionalism throughout the entire sales process. His customer service skill set goes beyond just a meet and greet! I would highly recommend him and Office Depot if one is considering purchasing a new Laptop or any other office equipment/supplies.”
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
Printing Services
“This establishment consistently welcomes customers with a warm and inviting atmosphere. It serves as a highly reliable and convenient location for all your shipping requirements. Additionally, the store maintains a pleasant aroma, enhancing the overall experience for our valued customers. I always love going there.”