Truist, a local banking institution, has been praised for its exceptional customer service and dedication to its clients. Despite temporary adjustments to its services due to health and safety concerns, the bank has demonstrated a willingness to go the extra mile for its customers. One customer, Gina, has been highlighted for her outstanding service. She stayed well past closing time to assist with setting up a new account, even driving to the customer's home after 8 PM to ensure all necessary documents were signed. The customer described Gina as "extremely professional" and stated that she "went above and beyond" to provide the best service they had ever experienced. Another customer, Edna Gupta, also commended the bank's staff, noting their helpfulness and friendliness. Edna expressed her appreciation for the bank's proximity to her home and the exceptional skills and banking knowledge of the staff. Overall, Truist has earned a reputation for its commitment to its clients, with employees going the extra mile to ensure a positive and efficient banking experience, even during challenging times.
Thank you to Edna Gupta! She goes above and beyond for her clients! I am one of the lucky recipients of her skills and banking knowledge! I appreciate this bank being so close to my home and very helpful and friendly staff!
February 2019
Not a customer however i can say its organized, cleaned and very friendly staff
January 2018
Convenient location. I have only used the ATM, so I can't speak for the counter service.
