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January 2024 by Derrick Tyson
Would not recommend. The machine left scratches all over my brand new truck and it doesn’t make it better that the truck is black so you can see all the scratches from the machine me and my fiancé heard metal scratching while we were driving through it and as soon as it got done we ask One of the workers about it he said there’s pretty much nothing that we can do and he pointed out and said that yeah, more like that came from our machine
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December 2023 by Brandon Dunn
Iv been a customer here since the day it opened in my town. Can't say enough how convenient it is having a cash wash that is drive in and actually works really good. The price isn't cheap but isn't expensive either for what you get. You can vacuume your car out, clean your windows and just make your car look it's very best. Having kids that make a mess in a car can be problems for anyone, but not if you have a membership at tidal wave. You can clean your car inside and out. It's the nicest place in town to clean up tour ride. Money well spent if you ask me. Give them a try you won't be disappointed.
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November 2023 by ANGELA GALLOWAY
Tidal Wave provides a convenient solution for maintaining your vehicle's cleanliness, but the drawbacks outweigh the benefits.Positives:- The staff is welcoming.- The vacuum cleaners exhibit powerful suction.Negatives:- Tire shine coverage falls short at the top circumference of SUV tires.- Cleaning cloths that should be dry but are always wet or damp prove inefficient for window cleaning.- Untimely refilling of glass cleaner and disinfectant spray bottles.- Drilled holes in bottles lead to spills and mess if the container tilts.- Insufficient cleaning product availability, often requiring a visit to another bay for supplies.
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November 2023 by Jim McQueen
One employee, Ashley, is the best, most conscientious employee at the Laurinburg, NC location. While I am satisfied with cleaning every time, Ashley always goes that extra mile to get off bugs, clean windows and mirrors and make my car look its best. Thank you, Ashley.
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November 2023 by Nitosha Mccollum
Pricing great, People were very friendly.Great detailing on my car
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November 2023 by Greg McNeill
What can I say? Tidal wave is great! You get exactly what you pay for and the staff is always friendly and helpful.
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November 2023 by Angela Wright
The attendant signed me up for a recurring payment without consent. Tried to call to get a refund and only getting a recording that either say leave a msg and call back during office hours which I'm calling during office hours. Tried to contact company via chat and it's AI operated and can't assist me. I will not be returning to this location and the wash was subpar.Update::: I've filled out the contact for as requested and still no one has contacted me. I will slbe sending my complaint to the BBB.
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October 2023 by Tina Sanford
Great staffServices: Auto detailing
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October 2023 by Adysen Dial
Always greeted with a smile and a wave!! Highly recommended!!Services: Auto detailing
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October 2023 by Brittany
I visit 2 different locations and the one in laurinburg NC is by far the best one!Service: Vacuuming
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October 2023 by Shannon Hamilton
Friendly, fast and reliable!Services: Polishing
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October 2023 by Tara Williams
Love having a membership with Tidal Wave!* Staff is always nice and willing to help!!* They provide everything you need and the quality of products and services are always amazing!!* Highly recommend!!*Services: Auto detailing
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October 2023 by Amanda Lambert
Love it here! I come literally every few days! Always greated when I pull in! Very friendly place.
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October 2023 by Bi Rr
Note company website says "Monthly rates may be increased with notice posted at the site at least 30 days in advance." I would have preferred an e-mail or letter mailed out to me prior to my $8.50 price hike.
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October 2023 by Erica Locklear
Nice staff. Friendly.Services: Auto detailing