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August 2024 by Michael Chapman
Worst customer service ever
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July 2024 by upside-down
Reading past reviews, I see nothing changed. Just close the pharmacy down completely at this location. It's quite sad to have the word "pharmacy" attached to it. The pharmacist and assistant should just quit, let it go, and find something else to do bc customer service is not for them. Would be nice if reviews actually worked but often a place to vent. Really doesn't deserve a star, but one has to be placed to add a review. Will be pulling prescription from this location. I would NOT advise anyone to have their prescription filled here. You're better off with a street pharmacist.
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July 2024 by Catherine
The workers seem like they don’t want to be there & feel bothered when you ask them a question… Also I did a pick up order & a couple of my items said they were out of stock and weren’t included in my order but when I went into the store and looked for it myself there was PLENTY of the “out of stock” item
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July 2024 by John K
Something is always broken in this store. Always give excuses like we can’t do this or we can do that.
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June 2024 by Jackie Stafford
I would rate this store as zero. The associates exhibit rudeness. I attempted to engage the cashier by inquiring if she was having a challenging morning, hoping for a positive response. However, my interactions have been solely for Fed Ex returns, and that for clear reasons. Management should take action to improve the overall atmosphere of this location.
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May 2024 by Tatiana Andrea Yepes Ramirez
I paid for some digital photos that I requested and they never sent them to me. They gave me two physical ones that I didn't need and I clearly said digital but they stole my money and very bad customer service.
He highlighted the friendliness of the staff but it is of little use if they do not solve it. I will not return. I do not recommend taking photos there.
Expensive and they never send them to you
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May 2024 by Mirian Anguiano
This is ridiculous i didnt believe the reviews untill i experienced it i went in for a prescription and the girl said they didnt recieve the prescription to call back in a few hours like what is this they do not care. So i called my doctor she said they did recieve it they even confimed the prescription 30 min before i got there so why lie and so i went back in and she said she had just now recieved it i dont understand why they arnt doing there job correctly they were all laughing and standing there on there phones were is the manager to see what goes on with the people working there and hopefull they get my medicine ready soon this is disappointing.
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February 2024 by Zoi Klonari
Long waiting line. Finally spoke to someone who didn’t speak English and needed clarification from her colleague. I asked to speak to the pharmacist and was told he was busy in a dismissive manner. They told to go up front and use the zebra to locate the item I was looking for. Front CS two of them couldn’t bother to get off their phones and suggested I go back to the rear aisle and check the shelves. I chose to go out the front door instead. I was wondering how come there are four pharmacies in that crossroads. Now I know why
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February 2024 by Mary G
Unprofessional rude staff in the pharmacy. They constantly tell me they never received my prescription. Again I was told this today. My doctor texts me what where & what time it’s sent. IDK just saying
I’ve received notification ready for pick up, get there to be told it’s not ready, out of stock or on back order.
After today’s visit ( 2+hours) I will be filling my prescriptions elsewhere next month!
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January 2024 by Ashley Evans
This location is very understaffed. Unless you’re grabbing some thing off the shelves, I would drive to another store.
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December 2023 by 3mclemmons
I went in today on Christmas. The store was extremely busy, but both customer service associates were cheerful and serving each customer with a smile. I feel as though they were genuinely happy to be there. Great job today, ladies!
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December 2023 by Rebecca Hunt
I’d give 0 stars if I could. Just had the absolute worst experience with them. The staff in the pharmacy are so lazy it’s ridiculous. Going to have to switch all of my family’s meds somewhere bc I cannot deal with them anymore. It’s not worth it. They’ll be out tens of thousands of dollars each month from our scripts(we have some pricey ones) but I doubt they will ever are about that. Walgreens gives zero F’s about their customers, staff, etc.
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November 2023 by Sunflower Rose
Get it together. People should not have to wait an hour plus in line for their medication especially after returning multiple times in one day and being told “come back in 20 minutes and it will be ready” to then be told their medication is still not ready. This happens to me all the time. The woman in front of me waited for an hour in line after already waiting an hour earlier in the day to be told to return soon and her medications would be ready. She waited with her baby for over two hours at your location and she was told her medication was still not ready. By the time I left (without all my medications you said would be ready after two days and multiple trips to this location) she still was there waiting for her prescriptions!And while some of the pharmacy staff here is pleasant, others have serious attitude problems and are consistently rude and judgmental. Thank you to those of you who keep that smile on your face while dealing with all of this. To the manager and cooperate Walgreens - your staff should not have to work under these conditions. As much as it’s not acceptable to have rude staff members, I think most of us would be pretty miserable working non-stop and dealing with customers who are upset all day about the company’s disregard for its customers. Increase your staff, expand locations in this area or just find a better system. This is not okay!
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November 2023 by Allison T
I started using this pharmacy about a year ago and it was alright until this past month. They lost one of my prescriptions sent electronically. I’m not even sure how that happens. And then they cancelled another without any explanation. Neither time I was able to transfer the Rx, take it off hold or pick it up. They were just gone. It’s frustrating to have to constantly call my doctor’s office to resend prescriptions so I’m leaving.A lot of times problems at a pharmacy are caused by understaffing, (which is not the staff’s fault) but this cannot be explained away by that. I usually take pharmacy reviews with a grain of salt but please be cautious when sending your prescriptions here as they may disappear or be cancelled with no way to get them out.
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October 2023 by Joel
This place is in dire need of help, especially the pharmacy. It usually takes a while to get someone for check out, and if you can't you gotta try checking out at the photo center or the pharmacy.The pharmacy itself has the biggest issues and problems... they're short staffed and it takes 10 minutes or more just to get through the line... Come on Walgreens, I know you can do better
