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January 2024 by Carlton Stephen
Great bank with good customer service.
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December 2023 by Victor & Margie Gibson
Drive-through service was great
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October 2023 by Darlington
A simple neighborhood bank that everyone loves. Short lines, quick service and lots of smiley faces.
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June 2023 by Arthur Deo
Amazing people they are very thorough and knowledgeable. They really want to help you and have different options to help you out eruption your budget
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May 2023 by mike smith
Loan officer Lendl likes to not pick loan requirements even though I’ve paid off numerous accounts with them and hold a current mortgage account with SECU. She ran my credit and then claimed that my secu payment history showed two payments made ten days after due date and denied my request. I have solid credit so I just went and got the money from their competition. She could have avoided running my credit is all I’m saying if she just gonna turn me down anyway.
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January 2023 by Helaina H.
NCSECU has taken fantastic care of me over the years. Don't go to a bank and get ripped off by crazy, expensive ripoff fees. They'll have you covered, from savings to checking to loans and mortgages. NCSECU has been there for us when we had health emergencies, hurricane damage and for everyday necessities like mortgages and checking. When we were shopping for a new house, our original lender's loan fell through on the very day we were supposed to move! NCSECU took up the paperwork, streamlined the process and had us in our new property in only four weeks. They saved our dream and enabled us to spend the rest of our lives in our dream house. The staff is always friendly and welcoming at every visit, and kind and caring in family emergencies. You will never find that level of personal attention at a big banking institution.Can't say enough good things about NCSECU!
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November 2022 by Nicholas Davenport
Very friendly staff. Very good services.
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September 2022 by Terry Williams
I love all the state credit union.
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January 2022 by Sherri Barham
Convenient drive thru and easily accessible from the side street or Main Street.It has a walk up atm and drive thru atm. Plenty of parking and quick service.
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September 2021 by Charles Oruma
the staff there seems to be very nice and friendly. although there are a few bad apples who make everyone else look very very bad. I have heard from other friends and family members and also coworkers who go to that bank. they all say the same thing. that you should not go to this particular location and that the staff there is not as good as they could be. my personal experience, I went to go get pre-approved for a loan. I was in dire need of moving out and finding my own home. I was told that I was not approved for my loan. a fact that I later found out was false.I understand people make mistakes, I was upset but I didn't hold it against her. I then go on to have two more transactions with the same employee, and each time she neglected to take care of my situation which caused me to miss out on buying the home that I wanted.this would make the third time that she has "dropped the ball" causing me to miss out on an great opportunity. I go on to work with another employee at the same branch and got the same type of negligent unprofessionalism, it really made me feel like they looked at me as a number and not a person. it also made me feel like they didn't care about my future or well-being. a person's money, family, house and financial status is not something that should be played with tampered with or taking lightly. I will not be using this location anymore. great company, terrible branch
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September 2021 by Juan Carrasco
Great staff.
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April 2021 by Pamela MAXEY
I have been shown nothing but kindness, professionalism and help from these wonderful men and women at NCSECU Knightdale, NC. Always eager to help out! Great team of people working there!!
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January 2021 by Marc Colonna
This bank in general is sub-par, but this location in particular is even more reprehensive. If you can, take your banking needs to a more reputable company (ie Discover bank, or other local branch). They are not understanding here, or willing to work with their clients. They also are continuously behind in the banking world when it comes to convenience. They just recently were able to release an app (clients have been desiring mobile deposits for YEARS before this happened). They also do not work with any third party companies to verify bank details, this includes PayPal eBay and others. I've had to own multiple bank accounts because of this.This being my local branch, I could stomach the woes if they were at all willing to make up for these shortcomings with exemplary service. Unfortunately, that's not the case here.
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January 2021 by Gloria Johnson
Staff very Friendly, Professional, helpful & Polite.
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October 2020 by Renee Lewis
I strongly advise you to take your financial and family business elsewhere. I walked in with an intact and positive relationship with a stepmother after my father passed, and I left with a broken and irreparable relationship AND subsequent lawsuit. Mistakes were made by my father who was mentally and physically compromised, and because of 'legal loopholes', Allison proceeded to step in to our family business and not only destroy the relationship I had with my stepmother but also cost me hundreds of thousands of dollars. I still hold SECU financially responsible for that loss. I have filed complaints. I contacted board members. I did everything I possibly could, and they STILL chose to NOT right their incredible wrong. The day that this incident happened, I was also treated incredibly rudely by Allison. I had barely begun to grieve over my father - my last parent - and the fact that I had to endure more of a legal nightmare perpetuated by SECU and their overstepping is just unforgivable. Of course they say she was 'doing her job', but this is simply a lie. If you value your family....if you value your money....go somewhere else.
