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February 2024 by Jannett Garcia
Was the best service I had every had
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February 2024 by TAWANA KNIGHT
Friendly and great customer service. Anthony is the best.
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November 2023 by Rachel B.
Awesome customer service .Anthony is the BEST ! The manager is very nice as well ! I recommend this place . Will get more stuff next time . Love you guys !!!
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November 2023 by Demi SIRF
Great as always
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September 2023 by Stefanie Young
I'm so elated!! that I was approved!!
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July 2023 by Laura Santiago
Goodbye
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March 2023 by Crystal Johnson
Would not recommend this RAC to my enemy. Tom the manager, is rude and does not care about his job. 2 days after having my dresser it wouldn't open. They built my dresser in such a hurry they stripped the screws. Had to order me a new one. 2 weeks later, no word or update. I had to call corporate, everything. Turns out they had my dresser, just didn't care to let me know that it was there. My payment is one day late today (intentionally, due to me not having my dresser) and ring a Ling guess who is calling..RAC. Outrageous!! If you like horrible customer service, and having to basically harrass them to get you what you pay your hard earned money for, give them a shout.
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September 2022 by Crystal Gonzalez
The worse rent-A-center , i can’t believe the Manager keeps calling the day I have to buy to tell me I only have 6:00 pm to pay my payment when I already know , I never miss a payment , he sound so mean , I can’t believe he like that and he will lose customers because of this , I hear a lot of people complaining
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August 2021 by Donna Pollard
I have been renting items from the Knightdale location for many years. I have purchased a washing machine, dryer, dining room table and chairs, glass top stove, pack man gaming system, laptop, cell phone and a power lift chair. The merchandise is always to my satisfaction or better, the pricing and payment options are phenomenal and the best part is the customer service. The people that work there are amazing and have great customer service skills. Shearice, Frank, and Anthony love their customers and they are there to help you no matter what your credit or financial situation may be. They always go above and beyond to make sure their customers are satisfied. Clearly I am extremely happy with Rent-A-Center.
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August 2021 by Cheree Hartsfield
I was on the phone to make a payment and the exterminator was at the store and the manager had me on speaker phone to make a payment and the guy said what you trying to get a payment. It seem like y’all carry stuff but you be fighting people to get the payment. And the manager said you are so right while I was on the phone. This store have the worse customer service. That is bad to heard and your manager agree right on the phone with him. Wow!!!
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December 2020 by Zuamie Garcia
I paid off my account in full at the end of September and over two months later I saw a charge on my debit card from rent-a-center ( which by the way I never authorized automatic payments in the first place which is another issue). I immediately called and after several attempts spoke with the manager who told me that they COULD NOT FIND MY LAST PAYMENT WHICH WAS OVER $400!!! Luckily I paid with my debit card and have a bank statement to prove a payment was indeed made, but now I have to call the corporate office on Monday to prove I made this payment and wait to get refunded a payment that was never authorized! Not only that, she told me that payments were being made on my account all along which means someone else’s payments were going into the wrong account which is what probably happened to my payment. BUYERS BEWARE SAVE YOURSELF A HEADACHE AND DO NOT COME HERE!!!!!!!
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September 2020 by Logan Hughes
Nothing but good things to say about these guys. They helped me out more times than one. Moving to a new city with basically nothing to furnish an apartment with was scary, but these guys made sure to get me a good set up. Would definitely recommend everyone who works there. Management I feel like actually cares
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June 2020 by Evie Hester Peterson
I've rented this bedroom suit from them and told then I wanted a queen size mattress, and they set it up and left and come to find d out it's a full size bed.so when I got home this last weekend that's when I found out all this. They didn't even mention it was full size.will be returning it this week. But it's the price of a queen size.
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June 2020 by Karen Barlow
We have been dealing with this store for a while. They are always welcoming even with this whole mess going in. They will do whatever they can to help you get the items you need.
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February 2020 by Jameeah S. B. Stevenson
This RAC is a JOKE JOKE JOKE. The people that work there are HORRIBLE! Starting with the manager, Sharice. Or whatever her name is. She is the rudest person I’ve ever met as a manager, and lies about any and everything if it makes her look like she’s actually competent as a manager. I ended up having to resort to recording any conversation I would have with her in person since she lied so much- just to prove to officers and corporate that I wasn’t crazy. Also, The other worke
