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May 2024 by Mark Smith
Thank you for making it right
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May 2024 by Agustin Zuniga
Really bad service they overcharge , I don’t know the name of the guy but is Indian
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December 2023 by Darius Taylor
Liars like all T-Mobile salesmen. Told the young lady it was an emergency & I needed the cheapest way into a new phone. She proceeds to lie about my rate plan & inflate the price. She also added insurance & charged me for 2 screen protectors that I don't have. She then told me the taxes on my $179.99 phone were $30-$40. I've bought way more expensive phones before & I know how much things cost. Entire transaction was fraudulent & I will be switching back to AT&T when my 30 days are up. Tip: buy your phones cash & activate them yourself.
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August 2023 by Everett J. Smith
Helped me with my phone issue
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August 2023 by Omar Guerrero
They only need to speak Spanish, the attention is excellent
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May 2023 by Francanna Vaughan
Awesome staff very helpful in what you are trying to accomplish.
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December 2022 by Shawn Bruce
Very good, quick conversation and she helped me out with my problem. Two thumbs up for this place!
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September 2022 by Angie Ray
I went in to get a new phone and the manager Angela was so nice and knowledgeable about the products that she sells she made it easy for me to make my purchase. I would definitely go back to this location again.
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August 2022 by Juan Hernandez
A very good service.
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July 2022 by Jay Nak
Do not waist your time or money at this store. if the phone is not working, you can't get your money back even though the receipt says you can. The store manager, Laura cannot help you. GO ELSEWHERE!!!
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May 2022 by S T
I've been here a few times and it has always been a pleasant visit.Today we were greeted with an employee opening the door for us. I know that's not customary. He must have been doing something in the front of the store at the time but the gesture was appreciated because he didn't have to.Our visit was quick. They corrected what was wrong with my son's phone with friendliness, before we were sent off with a 'have a great day.'It was a very positive experience.
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April 2022 by Bran
They have the absolute worst customer service. I will not ever buy anything from Metro again, and am currently looking to switch phone companies! Doesn't make sense to offer items under a care package (supposed to be at no additional cost) however, was charged for everything! Ding dong 1 and 2, were not helpful at all! Wouldn't have given them 1 star, they suck to say the least!
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February 2022 by Joe Cabaleiro
Great experience here with Laura, who helped me and my aunt with a complicated situation related to billing and automatic payments. Thanks to her patience and efforts, we were able to resolve it.
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August 2021 by Melanie Rangel
Very good customer service workers there very kind and helpful!!
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August 2021 by Taikutsu
Deajha was really nice and helpful while I was shopping there.
