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November 2023 by Rıfkı Özkul
I recently had the pleasure of working with Taylor, and I must say the experience was truly exceptional. From the moment I walked into the store, her expertise and knowledge were evident. She took the time to understand my specific preferences and sleep needs, guiding me through a variety of options with patience and professionalism.Not only she has an in-depth understanding of the different mattress types, but she also provided valuable insights into the materials used and how they contribute to a good night's sleep. Her recommendations were tailored to my preferences, and I never felt pressured to make a hasty decision.If you're in search of a mattress expert who combines knowledge, professionalism, and a customer-first approach, I highly recommend Taylor. A big thank you for making the mattress-buying process a pleasant and informed experience!
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November 2023 by Nathan Norris
Taylor, the store manager was fantastic from start to finish. My wife and I recently decided to upgrade to a nicer mattress and really were unsure of what we wanted. Taylor went above and beyond and explained everything to us, comparing and contrasting the differences in many different beds. She wasn’t pushy or sales like at all. She genuinely made the experience great and we will for sure use her next time as long as we are in the area. Customer service and expertise is second to none !
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November 2023 by Johanna Newman
Taylor is so helpful - making it so easy to figure out what I needed, make the purchase and schedule delivery. And all within my budget without an ounce of pressure! If you have no idea how to buy a mattress, Taylor will take care of you!
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November 2023 by Jennifer Villanueva
Taylor was amazing in explaining everything we needed to know, She was very friendly and had a great personality. She gets 10 star's feom us. Will recommend to anyone.
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November 2023 by Katherine Burke
Taylor , at the Knightdale location, was very patient and helpful with my mattress selection. She is so very knowledgeable about the different styles that I was able to pick out the correct one, for me.
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November 2023 by Sherita Wright
I visited the Knightdale store location today for assistance and the Store Manager, Taylor was excellent!!?? Her professionalism, expertise and knowledge base was top tier and extraordinary. Please visit this store's location for your services, you will not be disappointed.
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October 2023 by Tami Clifton
Have been looking for a mattress for several months. Walked in and received excellent customer service from Nick. He was so pleasant to deal with… went above and beyond in showing and explaining the difference between the mattresses.Did such a good with his excellent customer service skills , he not only sold me a mattress & frame, he also sold both to the friend that walked in with me. This was one if the best experiences I have every had when buying a big ticket item. We both walked out of the store and commented that was such a enjoyable purchasing moment. Again, shout to Nick and Mattress Frim of Knightdale.Thanks again Nick for such excellent service.
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October 2023 by lenora baxter-dunston
What a great experience! Todays visit to Mattress Firm, was our first. We had been in search of new mattresses. Thing is, we had no idea what the differences were. Today , we got a very thorough lesson on mattresses.Taylor is incredibly knowledgeable about her products . She calmly and timely explained the differences in the mattress make-up.Mattress Firm, you have an amazing employee!!!We certainly appreciate Taylor’s time with us !The Dunstons
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October 2023 by Sarah Elliott
Greg was my salesman today and he did such a great job. I told him what I was looking for and he made the experience quick and easy. He helped me stay within my budget which was much appreciated! Thank you!!!
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October 2023 by Tanaya Suddreth Lynch
Our sleep expert was Ed Pannell. He was great to work with. He was friendly and very knowledgeable about the products. He helped me choose the best mattress to fit my needs both in terms of cost and comfort.
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September 2023 by Summer Griffin
Mr. T. Travis was knowledgeable on products and financing if needed. His customer service was excellent! He listened and provided excellent direction on options.
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September 2023 by Marilyn Hogg
Great experience with Talos my sales rep. Talos was very knowledgeable about all the types and brand of mattresses and helpef me make my purchase based on my personal needs for a comfortable bed and a quality nights sleep. I thought I new what my aching back needed but was open minded to listen to advise and make a decision based on facts and technology for a healthier and more restfull sleep. Looking forward to my delivery day and set up for a future of restful sleep. Thank you Talos for taking the time to allow me to try all the different type mattress and allow myself to fully experience each one. Your back will guide you to make the right choice as did mine. Thanks again.
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August 2023 by jaime serrano
I will recommend to buy at this place for a lot of reasons one of them it's the guy that is there he's awesome person very very respectful he take his time and assist just so nice it's so nice to you I speak to him and the price was really good and the quality I can't ask for anymore it was a good decision to go to this place
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August 2023 by Sunkofa Divinity
Welcoming and hospitable Environment. I am grateful for the time and support I experienced during my time at Mattress Firm. Talos was professional, educated in the product and willing to make me comfortable with my purchase. I left the store satisfied.✨
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August 2023 by Shanon Linzer
Talos was amazing and was so helpful as we navigated which bed we needed. He listened and understood what we needed and now we are looking forward to our delivery tomorrow and a GOOD NIGHTS sleep moving forward. THANK YOU TALOS!!!!
