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December 2023 by Tony Cervantes
Tried making an appointment here and was met with nothing but rudeness. Im sure the doctors take care of patients, cant say the same for the front desk or receptionist
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December 2023 by Adriea Laurore
I have been seeing FNP Melanie for years and she is fantastic!
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August 2023 by Sarah Bradley
Everyone is so nice and helpful. I always am very informed when I leave and feel very well taken care of.
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July 2023 by J. “JP” Pearce
Received a bill for labs as part of my annual. Simple cholesterol test, etc. Always covered in full per my plan rules. This year received a bill and the provider and UNC labs kept pointing at the other. All it needed was to be recoded as preventive care like it always was. Reached out to my plan and they contacted the office for a review. Finally the office said they weren't going to change the coding for some reason (my guess is to make more) and I had to pay for a routine lab that I never had to in the past and shouldn't have to based on my plan. I sent multiple messages thru MyChart app with no responses or acknowledgment. Won't be going back.
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June 2023 by Rocky Nicole
When I was seeing robert Adam’s this place meant something, I’ve been a patient here since 2008 I use to love this place but as of recent I can honestly say I’m actively looking elsewhere. It’s very disappointing. For 6 months I was experiencing high blood pressure numbers and asked TARA HARRIS to put me on blood pressure medication. 2 weeks ago I wasn’t able to stand up and move around without getting light headed or my heartbeating out of my chest. I went to the ER with a bp of 215/111 and heart rate of 157 the er ended up putting me on blood pressure medication and that’s not easy to get from them… I contacting knightdale FM TO SCHEDULE A FOLLOW UP… I was told that TARA didn’t have any appointments available and I could schedule with MELANIE WHITE…. Mrs.white was nice and assisted with adding a 3rd blood pressure med since I was in the ER 6 times in 7 days. We also talked about other ways to get my pressure down… I let her know that my job is only giving me 10 days to have this paperwork filled out about my recent medical issues or I would loose my livelihood, she advised me to schedule with TARA. Tara doesn’t have any appointments until the end of June. I contacted the supervisor and the manager LAUREN to see if we can have this resolved they both spoke with TARA and she advised them to have me call my cardiologist … the cardiologist told me to call TARA lol… not only am I going to loose my employment but I’m in the mist of a health issue. If you can go anywhere but here please do! They don’t take your health serious anymore.
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April 2023 by S Garofalo
Such a caring staff… Highly recommend this office for medical care
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August 2022 by utubeaccess7
Its like pulling teeth to get my daily regular, 8yr+ prescriptions filled. I dont get it.
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September 2021 by Tameka Cummings
I have been with my doctor for almost 12 years,and Dr. Zhou is amazing! The office staff are friendly and always very welcoming!
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April 2021 by Susan dart
I LOVE this office and everyone Ive dealt with here. They have always been so pleasent and helpful. They never rush you or make you uncomfortable. My husband and I have been seeing Melanie a couple years now and we love her!!
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February 2021 by Latonya Brown
Nice clean office however, can not keep Providers. They change Dr's or FNP every month (seems like) you will never see your assigned Provider. Please, whatever you do...... Do not schedule an appt with Tara Harris FNP. She teaches part time and she does not care about the health of her patient's she only wants to teach. when you have bloodwork done or xray's you will never revd a call back regarding your results. Ofcourse, the good Drs are no longer accepting patients. Don't waste your time with this office. You need someone who cares about health and wellbeing and this office is not the one that put patient's health first. Please research Tara Harris, she has worked at several offices in the area. she can't keep a job from Dr shelley west office in zebulon, Dr Ronald Intini office in wendell just to name a few. Stay away.
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December 2020 by Michael
They consistently billed me for days I never had an appointment for. Avoid this place like the plague.
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December 2020 by Leigh M.
This worst patient care I have experienced. They do not return messages, they do not follow up. Not sure they should be affiliated with UNC at all. They should be shut down before something terrible happens to a patient due to neglect.
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September 2020 by Robert Adams, MD
Amazing
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September 2020 by Charlie Gray
I have been coming here for awhile now, seeing Dr. Melo, and I love it! The staff is so friendly and helpful, and Dr. Melo is great. He is funny and makes a visit to the doctor feel much more comfortable. If you have something you are concerned about or want to talk about, he will talk to you about what he thinks and find a great specialist if you need one! If he has to write you prescription, he will make sure he gets the version best covered by your insurance. Overall, this place is wonderful. I highly recommend it!
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September 2020 by Luzmaria Ortega
Terrible attention, they should learn to treat people or get to work on something else!
