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December 2023 by Alex Sebring
Manager is terrible. Wouldn’t deposit a cashiers check. Will be switching banks. DONT GO HERE.
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September 2023 by Mark Phillips
I have banked with First Citizens over 30 years. I have never ever had an issue with their business or customer interaction until I moved to Knightdale. The teller at the drive thru window has a BAD ATTITUDE!!!! I will never bank at this location again. I will travel into Raleigh where I have had superb business for so many years. Knightdale First Citizens should rethink and hire staff that goes by the First Citizens standards and overall respect for each individual
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February 2022 by michael
Been banking with First Citizens for over 20 years. Never meet people so rude at the bank here in Knightdale. I have medical condition and can’t accommodate me over a mask. Lady wanted to give me a mask that look like it had already been worn and she had her hands all over it. Then insisted that I go through the drive-through. Recommendations for a better Bank.
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June 2020 by felicia hankins
Great customer service
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November 2019 by Nick Overby
I love my bank! Been banking with First Citizens since college (20+ years). The Knightdale location has been wonderful and integral in helping me build my business over the years. Suzan, Ashley and Taunia are great!
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February 2019 by sue turner
Very good help with our account. Friendly,helpful,courteous.
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November 2017 by David Medlin
Great bank to work with.
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April 2017 by Maggy A
Awesome customer service each time l visit.
