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December 2023 by Ashley Martin
This is not a full service location. It's within office max. It's basically a drop box.
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October 2023 by Larry Holden
Basically, info was given on tracking my package via computer and from there, from when, where, date and approximate date of arrival.
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September 2023 by Jordan Humphrey
Guy at the desk was awesome. Was in and out quick.
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October 2022 by Ellen Queen
I would have rated FEDX zero stars if that were an option. Package tracking number 6089578617214 was due to be delivered on 10/4/2022. Tuesday evening (10/4) the package had not been delivered. I checked FEDX tracking website and it indicated it was delivered. I called FEDX and the representive in Central America call center said she could see the package was still at the terminal and would be delivered on 10/5. On 10/5 the package was not delivered to my house and another representations in Central American said the package had not been delivered because I was not home at 6:43 PM. I was home; but regardless, this package DOES NOT require a signature and should have been dropped on the porch or deck. She felt sure it would be delivered the next day. On 10/6 the package was not delivered and a call center supervisor in South America said she could see the package but didn’t know when or if it would be delivered. Today 10/7 @7:39 PM another representative in Central America call center said he could see the package at the Knightdale office and that office was closed till Monday. Quote "Hopefully the package will be delivered on Monday".I had a VP before I retired that said HOPE was for catholic nuns and teenage boys on Saturday night. Hope doesn’t resolve issued. I am frustrated and wonder if I will ever receive my package. This is a gift!