Excess Storage Smithfield Road is a self-storage facility located on Greensboro Road in Knightdale, North Carolina, conveniently situated near I-87 / Hwy 264 at Exit 9. The facility offers premium services, including month-to-month rentals and 24/7 access, making it easy for customers to manage their storage needs on their own schedule. The facility is praised for its cleanliness and fair rates, making it a highly recommended choice for anyone in need of storage solutions. Customers consistently highlight the excellent customer service at Excess Storage. The staff are described as courteous, professional, and friendly, with many noting the quick and easy setup process. Some experiences include setting up a unit online and receiving timely communication regarding payment and access details. The Site Manager is noted for being accommodating and informative, further enhancing the customer experience. Clients also appreciate the added security and climate control of the units, which contribute to a safe and comfortable storage environment. Overall, Excess Storage Smithfield Road is recognized for its reliable service, affordability, and commitment to customer satisfaction, making it a preferred choice for repeat rentals.
Awesome Agent, met all our needs Very courteous and caring individual I would highly recommend James in all your storage needs
October 2025
Great staff, courteous and professional. The facility is clean and the rates are extremely fair. I highly recommend this storage facility for anyone interested.-Thank u Jennifer for your stellar service w/my account.
October 2025
Very nice customer service. I had my building set up in under 10 minutes. The rental looked very clean and they provide a lock inside your rental building along with the insurance coverage.
