8:30AM - 5:30PM
809 N Smithfield Rd, Knightdale“On Saturdays you will be waiting but that's expected like any bank that's open on a Saturday. We've been helped by a few different employees and they've been great. We've used a few different services and haven't had any issues. The facility is clean and the main receptionist who helps you when you walk in is very nice and helpful. As far as I have experienced, they staff their bank with very nice and professional employees.”
“Long line, many cashiers, quick service. Good management....when the line was full of people, they enabled customer service staff to make deposits and avoid long waits. ??????????”
8:30AM - 5:30PM
605 Wendell Blvd, Wendell“SECU is awesome and Natalia is THE BEST! So friendly and helpful.She helped us with notary services and got my mom's estate planning scheduled so fast! Love this place.”
8:30AM - 5:30PM
37 Briarcliff Dr, Clayton“I just set up an account here through my sister who works for the state, the onboarding process was very informative. I would encourage anyone to go the union route.”
8:30AM - 5:30PM
5801 Rogers Rd, Rolesville“I've been happy with my visits to this branch of the State Employees Credit Union. The times I've needed to go inside the staff has been friendly and helpful with what I've needed. It is easy to get in and out of the parking lot and make a stop at the ATM. I've been coming here more often with my other bank closing its branch as the credit union is more convenient than that branch of the bank.”
8:30AM - 5:30PM
1621 Pacific Dr, Raleigh“I've always said that that the state employees credit Union and was like dealing with mom and dad but easier. I have had a high-dollar hack in the past; they involved local police and FBI. ALL transactions were satisfied.”
“This will be my second loan with civic michelle garnder is amazing employee. She is so knowledgeable understanding and helpful. She helped every step of the way with me getting my loan for my new Branco. Michelle exemplifies what great customer service is She is a reason why I will continue to try to use civic and any future needs. I only hope that the company values Her amazing skills and customerservice as a employee . Gary f buss”
8:30AM - 5:30PM
1473 Benson Rd, Garner“I always have a great experience coming into North Carolina State employees credit union, and I’ve been banking with them for more than 15 years Shameka Saunders is usually who helps me when I have financial questions. I also had a great experience opening an IRA there.”
8:30AM - 5:30PM
6400 Town Center Dr, Raleigh“I absolutely love this location they always do all my over the phone transfers from state accts to Local Govt. accts without any trouble. So convenient, the tellers here are very skillful and helpful. Yay!”
8:30AM - 5:30PM
4050 Poole Rd, Raleigh“This branch is AWESOME!! Great customer service. I appreciate being recognized by name and face! Alicia Marrow is a pleasure to work with as is the majority of the staff.”
“This is about EasyCertificate. You can close early, it is not easy to find out how online. However, you either send them a message online/in-app or go to branch. I will attach the instructions soon. This branch is pretty busy most times though, especially the 11:00-1:00 rush.”
8:30AM - 5:30PM
4262 Louisburg Rd, Raleigh“Rollin Warren is the Man. He is very informative giving me all the information plus more on what’s best. He educated me on my options he was veryyy wise and very nice guy pleased with my visit to the bank. Learning everything i need to know about retirement and saving money and percentages. He was super nice. I’ve never had nobody take the time out like he did today to explain EVERYTHING PLEASE KEEP HIM. Every Secu needs a Rollin!!”
8:30AM - 5:30PM
1595 Corporation Pkwy, Raleigh“Well, I have received a couple responses. One I do not particularly care for. The other was a bit more thoughtful. I am a bit more relieved that at least someone took the time out of their day to respond. Thank you, Doreen has restored some sense of belonging. Although I think It's just a matter of time. My main problem has yet to be fully addressed. But I have not had any issues with my checks either so...I'll take that as a win.”
8:30AM - 5:30PM
512 Regency Dr, Clayton“Had an amazing experience with Corey Harding and the SECU Mortgaging process. He was able to work with my client and helped them lock in a mortgage they couldn't get with other lenders. Great and personal service!”
8:30AM - 5:30PM
1010 New Bern Ave, Raleigh“I love going to this SECU it's near my apartment. Every employee here treats you nice. I love good customer service skills. They are helpful to the members when we near a loan to stay on track in life. Just caring staff.”
“NCSECU has taken fantastic care of me over the years. Don't go to a bank and get ripped off by crazy, expensive ripoff fees. They'll have you covered, from savings to checking to loans and mortgages. NCSECU has been there for us when we had health emergencies, hurricane damage and for everyday necessities like mortgages and checking. When we were shopping for a new house, our original lender's loan fell through on the very day we were supposed to move! NCSECU took up the paperwork, streamlined the process and had us in our new property in only four weeks. They saved our dream and enabled us to spend the rest of our lives in our dream house. The staff is always friendly and welcoming at every visit, and kind and caring in family emergencies. You will never find that level of personal attention at a big banking institution.Can't say enough good things about NCSECU!”