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January 2024 by Floridalma Velasquez
I picked up some leather pants 2 weeks ago they cleaned and when I wore them they burnt my skin. It was a bad chemical burn. Whatever chemical they used is harmful. I have been trying to call them but Noone will answer phone. I am seeking advice of legal counsel to see what can be done. I attach photos of burn.
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January 2024 by Sindya Laroche
This is worst place due to their customer service, employees and owners are rude and so unhelpful. Very disappointing
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December 2023 by Selvia Sanad
Walked in with one blazer that can only be dry cleaned that got blood on it just yesterday. I asked if they clean blood and the lady just said “no.” What is the point of being a dry cleaner? I’ve been to other cleaners that will clean any stains. And terrible customer service.**Replying to reply- actually she DID not tell me about the policy which is what I just stated. She just said no and just looked at me and said nothing else. The whole point of a dry CLEANERS is to CLEAN.
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December 2023 by edna dunn
I like the new upgrade, using the car for the machines is easier and better.
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December 2023 by Laura Austin
My bf brought multiple items to this place and spent nearly $50. Got them back and all of the pieces still had stains and spots that were not even touched. Mind you these are simple stains/dirt, nothing crazy. Honestly a waste of money and will not be going back. Highly disappointed.
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December 2023 by Jule Vines Jr.
Excellent service.
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December 2023 by Joel Castillo
I used to come here all the time when I lived nearby! I'm not sure if the owners have changed, but it seems like they aren't too concerned about keeping things tidy. There's trash stacked up in the back and the washing machines never seem to be wiped down. Plus, a bunch of the lights aren't working. It's sad to see because this place used to be the go-to laundromat in town. It's definitely seen better days.
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November 2023 by Chiniece R
I didn’t even get a chance to do business. The lady at the front desk on 10/24/23 acted like I was a bother upon walking in. Asked her about their service and she told me to go away. Not sure who the owners are but customer service is destroying their business.
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September 2023 by Touched By Towan
The lady Named Monica is very rude and lazy. When I went to pick up my clothes she automatically assumed that it wasn't ready. She didn't even ask for my name or number to check. She smacked my clothes on the counter. Very very poor in customer service.
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September 2023 by Aggiepride
Unless u just want your clothes pressed, u might want to go elsewhere. I brought in some slacks with a gravy stain; not only did they not get out the stain when I came to pick up my slacks, they wanted to charge me to re do the slacks! I said I’ll pay for them to get redone, at another cleaners.
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June 2023 by Nadia Ince
My daughter had her prom on a Friday, we needed last minute alterations. I met with the lady on Wednesday, had the dress back Friday morning and she did an amazing job.
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June 2023 by Patrice Mckay
CLOSE when you say youre closed, not 10 minutes before.I get there at 6:50pm and the doors were locked. There's a sign on the door stating they close at 7pm. Now, I have to find a cleaners in wendell or zebulon, cause I'm not coming back.
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April 2023 by Sigrid Sanders
I Brought my pants suit there to get a dry clean, but they did not dry cleaning due to a state was on my jacket. They ask for me when I would like to have my money back or bring it back to get it clean on them as I did return it back they still didn’t clean my pants only my jacket poor service work.Service: Organic dry cleaning
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February 2023 by Katherine Wiessner
I have been coming to this KNIGHTDALE dry cleaner for years (since 2017, if not before) for dry cleaning my comforters only. (I take my clothes dry cleaning to June Tailor's.) I took my King-sized burgundy alternative down comforter to Best Price in December 2022 (preparing for company coming in for Christmas) and told them I needed the blanket dry cleaned. I came back in 5 days and took the comforter home. As I made the bed for my guests, I unzipped the comforter bag. (I have always been impressed with the "fancy" comforter bag they provide when you pick up your order - this started around 2020. HOWEVER, the comforter FELT very different this time. I touched the corner, along the edge, the center. The filling was completely flattened! It was like cardboard. It felt like they WATER washed my comforter and steam-pressed it dry. I took the comforter out of the bag, shook it, and pulled it in the center to try to get it to fluff out. I "fluffed" it in the dryer - NOTHING worked!I took it back to the shop owner. He knows me and he said, "Well, your comforter is kind of old. Maybe you should get a new one". REALLY - that's what you're going to say? I admit my comforter is about 5 years old, but why would you ever INSULT your customer?! He doesn't know the financial status of his customers, and I thought that was extremely RUDE. I take care of what little I have - hence the dry cleaning!He looked at my history and said, "yes, you've been coming here a long time....years [he specified either 2014 or 2017, I can't remember]...we clean it the same as we always have...I can do this for you...I will give you a free dry cleaning next time you come, anything you want up to $20".The dry cleaning costs roughly $13. Although I was grateful for the free dry cleaning, I asked him "What makes you think I would ever use your company again?" He said, "Because you've been coming here for so long and I give you free dry cleaning."Just so he knows and everyone else who reads this, NO! I will NEVER go back to this dry cleaner. There are many other companies in Knightdale and I am happy to use them. DO YOUR RESEARCH - sometimes it's not about the price, especially if they ruin your possessions.I am now out $14 for the dry cleaning and a comforter...Do you think he offered to pay for a new comforter? NO.Services: Comforter cleaning
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February 2023 by Anneliese Reyes
The washing machines are always too dirty they never clean them, the carts are useless ??
