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December 2023 by Paige B.
Horrible experience. Didn't wash and clean my car at any kind of decent level. Will not go back.
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November 2023 by Janet Fox
Excellent wash and tire care. Surprised we had to stay in our car during the car wash so we could drive it to the final prep area, usually an attendant does this in the past. A little pricey, cost us $29.00 plus an attendants tip. I was very satisfied with the results.
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November 2023 by jordan adrigado
I think they are not doing the best clean interior and exterior. I just wasted my 30 dollars for a single clean. And it was very unsatisfying. I have to do it my own. The interior is dirty and the exterior as well. Well, they just did wiping. I wont come back here anymore. Better to do it somewhere else or by yourself.
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September 2023 by Daniel Ubovich
I went to the auto bell car wash in Knightdale. I expected a clean windshield when I left but the front and rear glass was smudgy and not clean. I'm not sure if I'll go back but it's the only full service car wash within driving distance of my house
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August 2023 by N MI
So bad that i just copied another review and tweaked it. Really disappointed with my service. When I pay for a wash I expect a clean vehicle. They do not care about any detail even when it is right in your face. When they told me my car was ready I had to ask them to wipe down obvious missed areas. I even asked the guy for a towel to wipe certain areas myself. Eventually I got tired of pointing out the areas missed and just got in my truck and left. Whole front end still covered in bug splatter. I cleaned it myself at my hotel, so it could have been done there successfully. There were a few guys working on my car and it looked like a cluster. I hoped for the best and walked away feeling as if I wasted money. I needed a reliable car wash asap and this is not it for sure. It is a rip off. I should have asked for my money back. I was just passing through for the night. If I lived in Knightdale I would NEVER go back here.
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July 2023 by gary fonville
the worst service. I purchased the monthly plan for a wash and wipe down. For the last few months the Autobell in knightdale NC makes you wait and it takes forever for them to get to your car. my car is always dry with water spots because they are showing priority to customer with full details. I will never go here again. I have watched not only my car sit and wait for 10 minutes but others to. I have seen customers start wiping down their own cars everytime. I wish I could added a photo of the customer wiping their down.
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July 2023 by James Graham III
They do a descent job and fast but not very efficient. Glass still dirty, corners and crevices of the interior unvacuumed/not wiped down, etc. They are not bad, but not great either.
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July 2023 by Erica MG
Really disappointed with my service. When I pay for full service I expect full service. They do not care about any detail even when it is right in your face. When they told me my car was ready I had to ask them to wipe down obvious missed areas I even asked the guy for a towel to wipe certain areas myself. Eventually I got tired of pointing out the areas missed and just got in my car and left. The morning I went I was the only car there at first and there were a few guys working on my car. I hoped for the beat and walked away feeling as if I wasted money. I wish they were better because I would buy a membership but it is obvious they do not care. I took so many pics of the obvious misses. I need a reliable car wash asap and this is not it for sure. It’s hard to tell due to the glare but even my exterior back window was still dirty. Also my tires don’t have the shine at all. These pics were taken right when I left. I was so upset I just parked and took pics so I can show others. Don’t get the full service if you go here. It is a rip off. I should have asked for my money back.Services: Auto detailing
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June 2023 by Henry “biggdogg67” Tart
I go to autobell all the time beautiful place but when you go there you better keep your keys in your pocket they lost mine a few weeks ago but they found them if I could just get them to clean my back windows in my SUV when it calm down
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June 2023 by Yvette Holmes
I drive a crossover vehicle. My vehicle was very dirty. Whatever the machine didn't clean completely the workers hand cleaned. I also had a significant amount of dog hair on the front floors. The vacuum got it up. I didn't give 5 stars because they didn't vacuum the carpet on the sides near the center console leaving dog hair.
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June 2023 by Roni Bunn
This place is a joke. After I left, I stopped & got wipes to wipe down the inside myself. I will have to vacuum it myself when I get home.Services: Polishing
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May 2023 by Katie Bridgemon
Its been tough to keep my car clean as I practically live in it, so I had low expectations when pulling in today. My car was FILTHY, but when I left today I was extremely impressed! I am so grateful to the Autobell team in Knightdale for doing an excellent cleaning job and improving my mental health. Give these guys a raise!Services: Vacuuming
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May 2023 by Mr Buffaluffagus
I know that drying cars and attention to detail isn't the most fun, but this place has really gone down hill. They at least used to hustle and appeared to make an effort, but that is no longer the case. Most workers are lackadaisically walking around, talking with their co-workers or friends who come thru and act like they'd rather be anywhere else. Inside windows half cleaned, dash not wiped down, floor mats just thrown back in without regard for placement, etc. I used to go to Autobell because of the fast quality job, but after recently spending more than 30 minutes with very few cars on the lot and getting a very poor result, I'm done...and my vehicles aren't even dirty. I have given chance after chance but no more. Would rather just do it myself unfortunately.
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April 2023 by Lisa Piratzky
My husband and I were spending the day with our 2 year old granddaughter when we stopped to get my car washed on Monday, April 10. She was excited to watch the cars come through the car wash. She'd never seen this before. After all the cars went through, she was very sad. That is when Andrew stepped in to make her happy. He drove his OWN truck through and waved at her as he went by. She was thrilled to see his truck which looks a lot like her dad's. I was very happy with my cleaning, of course, but very impressed that your employee took time out from his busy day to make a little girl smile. FIVE HUNDRED stars to Andrew!Services: Auto interior vacuuming
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February 2023 by Anissa W.
The customer service here is pretty good. The car wash was good too. My car was filthy, so I was happy with how it looked afterwards. I have no complaints there. The car glass had smudges all over and there was some dirty left behind, so that's why I'm taking off 1 star. I am definitely going back though.
