NAPA Auto Parts - Pleasant Ridge Auto Parts receives high praise for its consistently helpful and skilled staff. Customers describe the team as going above and beyond to provide excellent service. They are highlighted for diagnosing and repairing issues, like a failing alternator, even during inconvenient times. The staff frequently assists with installations and repairs directly, such as fixing a flat tire in about fifteen minutes or installing wiper blades. They also provide helpful advice and help locate correct parts. Reviewers note the staff's exceptional effort in handling warranty and receipt issues. Multiple customers highly recommend this place for any auto-related needs, calling them life savers who provide top-notch service.
The short story, my Accord had a problem that I thought was a partially failed computer or maybe an input module. 6 Alert lights! Talked to my mechanic 100 miles away in VA and he said he thought it might be a bad battery. Said take it to NAPA in Kitty Hawk and ask if they can test the battery. I did as he suggested. The... read full comment
August 2025
Josh helped me with a battery purchase and he was amazing helping in a pinch!
November 2024
The guys here were very friendly and took care of what I needed very quickly. Great customer service!
