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April 2024 by Devin G.
went in thursday thinking they might be good but i was gravely mistaken i will never be going back yall fucked my shit up
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March 2024 by Tiffany Barrett
I went there for the first time for a pedicure. The place was filthy and they were going to give me a pedicure using the same exact tools I watched the lady use on someone else just minutes before coming to me. When I asked if they could use clean tools on my feet I was met with attitude.
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January 2024 by Laila R.
this man played on my nails. it's a mess from the way he put the tips on and didn't even check if the size right for each nail from how he applied the acrylic and left it on my skin and from the way he shaped and file it wasnt cleaned up at all just a mess fr. all bulky and sloppy. and all I wanted was short acrylic black nails. never letting him do my nails again. I had to pay $52 bruh like what. I just gave it because I don't have time to argue
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January 2024 by Stacey Drake
Did my eye brows way to thin , not what I payed for nor did I ask for thin eyebrows I specifically asked for a simple clean up ! Rush work !
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December 2023 by jolene Hoffman
First time going, the older man did my nails. Asked for an ombré (light pink and white) They gave me French tips; my nails are so thick and uneven they look like I have a fungus growing on my nails. There are bubbles in the paint or the actual acrylic...who knows! They are already lifting around the edges. Do not recommend!
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December 2023 by K. Patrick
I was disappointed in US nails. The workspaces were not cleaned well. When I asked for a classic pedicure with french design on my toes, I was informed that my options were limited. They didn’t have the proper colors to do the French polish. What? This is the most classic, timeless nail design. One of the nail techs told me I should just get red polish because it will look better on me. I’m only giving them two stars because there was no wait, but after the poor service, I can see why.
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September 2023 by Patron
The problem with ALL these bad reviews is you all want a $60 service with a $20 cost! I have been to this shop for the last 3 years, I never wait, and bthey always know what we are there for! They always correct it if it is not to my liking and they always seat me fast for pedicures and I don’t have to wait! Maybe in reality y’all should learn to tip better and you would be treated better instead of asking for a $80 service and tipping $1! Just my two cents! I will continue to visit this place because they always do me right!
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August 2023 by Yasmeen Johnson
Bad customer service! Will never go again! Tried to give me a pedicure in a dirty bowl & too rough with polish take off. After getting my gel removed; I left. Too rude and too unprofessional. Wish I could give it 0 stars.Services: Acrylic nails
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August 2023 by Quanasia Grimes
A friend recently shared her negative experience through Facebook on 8/3/23 with the store manger. At this time the post has received over 50+ shares and comments with others (like myself) who have had negative experiences at this salon that have resulted in us receiving services elsewhere. Below is her experience:“Facebook family,I understand that customer service is "different " now but, respect should not waiver. Especially when one is a paying patron in an establishment! This was my experience at the attached establishment in my home town (IYKYK). I urge anyone in the area to reconsider supporting this establishment....Me to another customer-yes I understand I had to wait almost 30 minutes before someone helped me.Salon manager- It's not a big deal you should be patient...Me- Excuse me?Salon manager- If you don't like it you can leave!Me- I will! And you my dear need to learn how to treat people!Salon manager-Don't come back if you don't like it.Me- That is guaranteed! How much was the pedicure? Oh and by the way I am taking a picture of your establishment and telling everyone I know about your lack of couth!Store manager-what?Me - exactly!Don't allow ANYONE to rob you of your dignity!!!”
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August 2023 by Verna Harts-Whitfield
Did my nails well
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August 2023 by Alicia Dixon-Taylor
Good Customer Service
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August 2023 by Kelly Light
Very nice staff. Best pedicure ever. Will be back.
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August 2023 by Marie Randolph
She was very rude … I will not be going back there…
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August 2023 by Rhonda Deaver
We went for pedicures. The chart on the wall list $35 except French pedicures are $40. At no time did we or the ladies mention gel nails. We did not want gel nails. They said that is what they gave us and charged us $40. The nails look nice but we were charged too much.
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August 2023 by Ms. Amazing
Worst salon in Kinston with zero customer service skills. Plain rude!
