-
March 2024 by Chris Wiltshire
From the get-go, Upack proved to be a standout choice for my cross-country move. The drivers, who were not only professional but exceptionally friendly, made the initial stages of the moving process a breeze. Their expertise shone through as they positioned the equipment perfectly, leaving me reassured that my belongings were in good hands.But what truly set Upack apart was the speed and efficiency with which they operated. My belongings made it across the country in record time, a testament to the team's dedication and meticulous planning. It's not often you come across a service that combines efficiency, friendliness, and professionalism so seamlessly.I cannot recommend Upack highly enough. If you're in need of a reliable moving service that goes above and beyond, look no further. Kudos to the entire team for making what could have been a stressful experience, a remarkably smooth and positive one. To top it all off they were the most affordable by far!
-
February 2023 by Lynn Nero
I was a little hesitant on using U-Pack for our move from PA to NC based on some of the reviews I read. I can say first hand that U-Pack is a reputable, highly professional organization. Everything went so smoothly from the first call to the pick-up of the container after it was unpacked. The drivers were professional and masters of their trade. Arranging delivery and pick up of the container in PA and NC was very timely, less than 24-hours from the time I called to say the container was ready for pick up. They worked with me on delivery of container to NC to ensure we had time for the movers to unload. Would absolutely use them again.And we probably saved aprx $2000 by using U-Pack over a moving company and hiring labor (through moving services) to load and unload the truck.
-
April 2022 by Yennifer Cortez
U-pack was an amazing company to move my home with. They are very professional and fast. The price is based off how much space one uses in the trailer and there are markings inside the trailer to make sure not too much or too little is used, since the customer is charged. The pick up and delivery of the pod was efficient fast. The only bad side is that the bulk head that separates your items from others is pretty heavy. You can teach everything on your cell phone and they provide customer numbers in case any questions arise. The man that picked up the pod and delivers it were very courteous, friendly, and experienced! Thank you for making my move from New York to North Carolina stress free! Would recommend to anyone !
-
April 2022 by J. Rouse
To many requirements
-
May 2021 by Killa K.
Amazing service.. I just relocated from North Carolina to New Jersey. I was kind of skeptical putting my TVs and other appliances in this. Nothing was scratched or damaged. Also they were friendly and very professional.
-
January 2021 by Judith Fletcher
They brought the truck to the house the day and time they said, we had it loaded in 2 day that was the 16th of December, we were moving to Kansas from North Carolina, and with a small fee they had the truck in Kansas the 20th we were able to have our new house all set up for Christmas, also they said we had the fasted unloading ever, we did it in 2 1/2 hours. A son in law his brother and 3 grandkids!!! They were all happy we moved back home. If we ever move, I would definitely use U-pack! The drivers were very nice, and down home people that I really liked. Thumbs up!!!
-
December 2020 by 北卡野人Simply Life NC
We just moved across the States,If we’ll move again in the future, still U-pack!! The people who served for us was very nice!! Thank you!
-
July 2020 by Bobbi Powick
I would use upack again because they are on time and less expensive customer service was great also
-
April 2020 by Kayli M.
Their service was great, we had a large trailer shipped from California to North Carolina and it arrived earlier than expected which was great! Nothing in the trailer broke and the drivers were great about communicating ETA's and letting us know when they were an hour or so out from delivery. Pick up was just as simple, I let them know we unloaded it and it was ready to be picked up and they came the next day to pick up the trailer. Our driver for pick up in California and drop off in North Carolina were both friendly and professional. The pricing was most reasonable especially for receiving such excellent service! I would highly recommend using them for any future moves.
-
March 2020 by Marian E. Turenne
This is my second time using (ABF) UPack for long distance moving and I find the Reservationists, Customer Service Reps, Schedulers and Drivers WONDERFUL PEOPLE TO WORK WITH. They were always on time and stayed in constant communication with me by phone and txt.
-
May 2018 by Dan Snyder
Overall, we had a great experience with using ABF U-Pack. We are military and used them for a full do-it-yourself (DITY) move. We filled an entire 28' trailer which easily handled our weight requirement needs and was over $1500 cheaper than some of the other moving options we were looking at. The service was great on both ends of the trip. They were very easy to reach and helpful whenever I called. Would recommend and use them again!
-
March 2017 by ë°•ìƒí¬
It was such a great experience to use U-Pack for my long distance moving. I used to utilize a trailer (decent size) attached to my car, which made my car significantly slow down so I can't speed up to even speed allowance on highway (Of course, a lot more gas needed at a given distance). And, there are several other advantages to use U-Pack like being extremely convenient due to door to door delivery, a quite decent space of U-Pack container, very helpful representatives, good truck drivers being very punctual. I definitely recommend U-Pack to people who have to deal with long distance moving. Thumbs up!!
-
July 2015 by David Nugent
"I ordered a 3.5 ton Heat Pump condenser on July 17th. The product was shipped timely with an unreliable freight company, ABF Freight Company. The shipping terminal in Kinston, NC received the shipment at 8AM Friday the 24th of July and were not going to deliver it until July 30th, because they only had one truck with a lift gate. Lisa at the Kinston Terminal, required I get permission from AC Wholesalers to pick up from the terminal dock. I called, and got an email with a statement approving pick up from the terminal. I gave a copy of the email and paid to my installers $100 to drive 180 miles only to find out the ABF would not release the shipment to them. ABF failed to inform me that I personally had to pick the shipment up!!! I then had to drive the same 180 miles to pick the shipment up. This whole experience of buying from AC Wholesalers was spoiled because of the shipper they chose. The Kinston Terminal representative, Lisa, tried her best to be rude, non-helpful and uncaring about doing a good job. I hope to be reimbursed for the $35 I paid for a lift gate delivery, but probably will not. The ABF terminal in Kinston should not get paid for non-delivery, but I am told they will get their payment anyway." So why should they care if they give good service!! P.S Only, Carlton apologized for the inconvenience ABF caused.
