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January 2024 by John Morgan
I really liked the fact that I didn't feel pressured to do anything. The salesman didn't hover me. He answered all my questions and was very accomodating.
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January 2024 by Nas Lodge
I’ve had this vehicle all of 13 days and already it’s been a hassle. In a nutshell, upon exiting after financing my vehicle through this dealership, I jokingly inquired about a free gift. I was informed the vehicle had been sitting on the lot for 7 months; therefore, a free gift of approximately $30-$40 was not feasible. Once home, I drove the vehicle for an additional 20-30 miles and noticed the steering wheel had an awkward vibration and was stiff when attempting to turn. I took the car to get looked at and was informed that all 4 tires have flat spots(from being stationary for 7 months). I called and was told to bring the vehicle to be checked, and that’s the only solution I was given. So I should drive this BMW almost 2 hours to this location, while further compromising the integrity of the suv, to only get it checked?? If I was denied a souvenir to commemorate my purchase, why would they replace all 4 tires? If I drive there, the service technician could possibly lie to avoid incurring any additional cost. The vehicle needs new tires and to date, no additional contact has been made to rectify this nightmare. To get brand new tires for a smoother ride, it will cost me $1455. I was encouraged by the sales associate to keep driving the car. Oh, and the wheels were not aligned nor balanced. I have no idea what additional damage is lurking for a vehicle that was sitting on the lot for 7 months. Oy vey!
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January 2024 by Sweetpea39
Excellent customer service
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January 2024 by Tina
The team was awesome. They took the time to show me how all features of my car worked
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January 2024 by B Toler
Everyone was awesome to work with on the lease of my new truck. Paul communicated with me and help work through the process with me to try and get me back to work as soon as possible. Highly recommend and ask for Paul Jarman!
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January 2024 by Dorothy Bunch
Loved my sales man
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January 2024 by Missy Strickland
Working with, Derrick T. Has always been great he takes time to listen and make sure your questions are answered.
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December 2023 by Gary C.
Sales representatives not honest,say whatever you want to hear until you sign the contract,please be careful and read the fine print,check all add ons to the total bill.
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December 2023 by Paul Barrett
Paul Jarmen was real help full and all the other ones
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December 2023 by David Wilkerson
Good owner and good salesman.
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December 2023 by Alan Wortham
Hands down the best truck buying experience I have ever had. I live 2 hrs away and if I ever have a need to buy another vehicle I will drive back to Kinston to do business with Sale Auto. From the initial phone call, to closing the deal with Adam and Danie the whole experience was great. My wife and I were treated with respect and our business and time seemed to be appreciated. We both left feeling we got a fair deal on our new '24 GMC 3500. (some GMC dealerships in NC are charging up to $7500 over MSRP due to supply) We were not stressed when we left and we both love our new truck. Thank you for a good truck buying experience.
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December 2023 by Roderick Shaw
Thank you Jaison, and Kyleigh for making it possible for me to purchase my dream car on Saturday December 2nd. I traveled 87 miles to come to Automall and it was worth it. The excellent customer service me and my wife received from Jaison was spectacular. I have visit several Bmw dealerships in New Jersey and North Carolina. I have never felted as welcomed and respected by such a outstanding team at Automall in Kinston, N.C. Jaison I can not thank you enough for your courtesy and warmth. This entire team deserves lunch.Happy Holidaysoutstanding.
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November 2023 by Janice Harvell
I had a great experience at Sale Auto Mall. I highly recommend shopping there for your new automobile. Rio Best was excellent, patient, and very knowledgeable . Not once did I feel I was being pressured into buying something I didn't want. Rio has a great personality and I would loved to do business with him again in the future!!!
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November 2023 by Lew Blevins
Coming to the Sales dealership always means that I will be treated in a professional and personal manner. Whether in the market for a new vehicle or to get our present vehicles serviced, I trust Sales to take good care of me and my family!
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November 2023 by Lydia R
My husband purchased a beautiful Z06 - 2019 in a lovely blue. He traded in the red 2017. The entire crew was fabulous.