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February 2024 by Carla M.
I went to the Kinston store and I was planning to buy some stuff when I had to stop because I have a bowel disease that I can't help and when I have to go to the bathroom I need to go then not later.. well I went to the store manager and told her what the my situation was and can I please use there bathroom and that I have a card saying I'm allowed to.. SHE SAID NO...I SAID PLEASE and she said NO...so to make it short...I had to go nextdoor to McDonald's
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January 2024 by Jody Speight
Good stuff but the best stuff always seems to have sharpy written on them for the prices: Especially stuffed animals, purses, and coats and jackets. Why would you ruin stuff people WOULD buy IF it was all written on by Goodwill themselves? Get some plastic tags like the Salvation Army does if you're worried about people peeling price stickers off. They probably lose more money doing THIS than customers changing price tags.
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January 2024 by Michelle Williams
I'm not sure if it's an everyday thing but brought clothing items today & they didn't have bags for your items.
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November 2023 by Joshua Peele
Mo was a great help. Good prices
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September 2023 by Chelsey Rassau
Very clean
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July 2023 by Shawn Arrington
I see that everything is organized by color but not by size who wants to spend all day. Looking for your size in a bundle of clothes. When it's easy to just separate the sizes. S,M,L, XL ,XXL or something similar.
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December 2022 by Scott Lewis
Awful employees who care nothing for their jobs or the customers they serve.Update 2022: this location still has unhelpful, rude employees. This issue desperately needs to be addressed. Selection is also decidedly poor.
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September 2022 by Fanecia Daye
I have found some nice blouses and shirts at this Goodwill location. I occasionally stop at the thrift store when I go out of town and the staff are very nice and they are very well stocked
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August 2022 by Awiee
It’s hots asf…the manager is disrespectful and the customer service is terrible it doesn’t smell the best..this place is overall a horrible place..I rather go to dollar tree then to ever go here again..I don’t recommend you to go here either..and it stinks..they need some air freshener
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August 2022 by Sengoku’s Goat
I’ve been here twice now and nothing has changed. The management is still a big issue, the place reeks the smell of mildew on top of that the place is down right filthy. Don’t waste your time coming here, we’re in the middle of a pandemic and they don’t even enforce masks for others safety
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August 2022 by Miko's apostle [1st apostle of the twelve]
Doesn't enforce masks even though we in a damn pandemic. Absolutely horrible health and safety protocol. It's musty and it's smells horrible. The management of this place is horrendous
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August 2022 by Kenneth Ray Lawson
I love shopping at the goodwill. I don't have to pick which I can do Either buy clothes or eat. At the goodwill I can spend a 5th of the money's I would have spent at the big box stores. Always a value and I don't have to break in the clothes. They're ready to wear.
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August 2022 by Dawson Peggie
As of today I was visiting this establishmentI was very alarmed at the way one of the workers talked to one of the shoppersIf only the worker would have went to the shopper and ask her politely not to do something but this lady stood across the floor abruptly told her.I just looked at this lady out of beliefAs the lady was putting things back up The worker goes over snatching things and the lady was explaining those were items she was just going through them she walks off with a nasty attitude She wasn't professional at allI constantly visit this place and I never seen this kind of attitude I see why their employees turnover is badThe worse thing of the matter is that is the young lady was an out of townerYes she did talk to manager about his staff attitude and how she was treatedAll I can say is the shopper never stepped out of lineBut GCF u got to do better
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July 2021 by Bruce K.
Just as well that I settled and bought something at the nearby SPCA thrift store because I figured I would at least check here to see if they had what I needed and they did not. If you're here and striking out, the Second Chances place is only a mile or two to the east, This Goodwill is chock full of clothing, organized by department and by color and to a certain extent by style. They have a bunch of housewares and if you're looking for lamps or small electronics, you may be in luck. They have a decent amount of men's wear but strangely I did not spot a single tie. That was what I needed today and did not find here. Clean shop, tidy and full. They also accept donations. [Review 15484 overall, 988 of 2021, number 3027 in North Carolina.]
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March 2021 by Timothy Brubaker
My wife had a really bad experience again here today. Not going back. Employees are always rude and today especially so. She walked in with our 7 month old, saw a buggy that no one was using, and began putting the child in the buggy. Immediately an employee came over and mouthed off at her. No customer service at all. No polite explanation of store policy that buggy’s are not available for customer use. This place needs to shut down and be replaced with a decent business.
