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February 2024 by kassidy rose
Fenomenal customer service! -I walked in with a broken charging port, and in no more than an hour later, picked up my device, completely fixed. None the less i left DR. Screens fully satisfied.
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January 2024 by Copper Mill Mercantile
Great Service, Great Prices, Friendly, Accommodating & Affordable! I have used this business two different times so far and have left beyond happy with my service and the repairs each time!
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November 2023 by Emily Danielle
Careless!! We took my sons switch to him for a simple repair and he fried the hardware.. he wasn’t about to replace it after doing so. But when he did he went to FB and bought one that had even more issues. So not only did my son lose all of his gaming for the last 3+ years, but we had to replace the battery in the “new” switch and now have to replace the SD card slot. (Though according to him everything was working perfectly when he bought it.. but obviously didn’t know what to look for) Never will I ever take another device to him nor will I recommend him to anyone!
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September 2023 by G. Harrison
Excellent job and in a timely manner as well. Very polite and prices very fair. Highly recommend for your phone repairs!
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September 2023 by Nikki Mcknight
Great experience. Dr. Screens was very polite, quick fix and my phone is looking brand new. Please go check him out! You will NOT BE DISAPPOINTED.
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September 2023 by modelcitizen626
Yesterday, I brought my phone in to have the screen fixed after it was dropped and developed a splintering crack. Other than the screen, all of the phone's features were working. My husband and I got there right after work, around 6:00, and the phone was handed back to us right before closing, at 7:00. Five minutes after receiving the phone back, it started overheating (the phone was hot to the touch), and since I had to work today, and my husband didn't, my husband brought it back this morning to be looked at again.My husband said the owner was very nice about the issue and he said that he explained that the front facing camera was causing the issue. He replaced the part free of charge. Since I wasn't there personally, I would like to thank the owner for that.The only reason I'm leaving 4 stars instead of 5 is that my husband and I live 30 minutes away, and having to make two trips to the store could have been avoided if the phone was checked more thoroughly before being handed back to me last night. I was without a working phone for half a day, and thankfully had an old phone I could rely on (using Wi-Fi, because it had no cell service activated) to communicate with my husband and family in case an emergency occurred.
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August 2023 by Courtney Morris
This place is awesome! The customer service is outstanding! Prices are great! They have you up and running in a timely manner. I will never go anywhere else. Most places you go these days the people are hateful and not very helpful BUT Dr.Screens enjoy the work they do and they enjoy helping their customers!!!!!!!!
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August 2023 by Ronnie Koonce
Thanks Mark for fixing our iPhone that We needed for Work. They will get you Rite!!
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June 2023 by Victoria Leach
I love coming here! The service is impeccable and they go above and beyond to ensure customer satisfaction. This is the only place that me and my family come for phone repair. Great business and excellent service! My camera was not working and they completely fixed it even though it was due to no fault of their own. Did I mention that I love this place? Lol. If you are in surrounding areas and need phone repair, YOU SHOULD COME HERE!!
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June 2023 by Bonney Gray
Thank you! Great customer service! I, highly, recommend this business!
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June 2023 by Marquetta Brown
Wow. Customer service here was superb for both me and my son's phone. Thank you so much.
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May 2023 by Nazjaria P
I went to get my screen fixed , the next day it cracked not only that after I got my screen fixed my phone completely messed up sometimes my screen get frozen , my battery just die , it cuts off by itself and my Face ID no longer work
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March 2023 by E M
I went in about a month ago and got my cracked screen replaced. I bought the aftermarket screen because I was on a budget. Fast forward to now, my phone was stuck on the black screen but I could still hear notification sounds dinging. I tried everything I saw on google, system reset by pressing the volume buttons and nothing worked. I took my phone back in and they promptly replaced the screen once more, free of charge and voila! It works again. Thank you so much Dr Screens! 10/10 recommend!
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March 2023 by Jesus Paez
I brought in my Galaxy Note 9 which I wanted to attempt to have it fixed. I brought in some replacement parts which I had ordered online and Dr Screens were able to utilize the parts given to them. They changed my broken front screen and a faulty charging port. Originally the main issue remained unsolved so I was charged at a lower price. I was given the parts that were replaced back just in case I needed to change the parts back in case I had an active warranty, which I appreciated. I was able to figure out what the issue was and returned later to have adhesive added to the back portion of my my phone, which I was not charged at all. I fully recommend Dr. Screens services regarding any issues regarding replacing parts for your phone, I'll continue to use their services. They are quick and charge a very affordable price.
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March 2023 by Darrell Hill
Was ready to get rid of my phone.took it in and phone works like brand new one.replaced front screen that was broke also.excellent prices.excellent service.excellent people.5 stars.
