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November 2023 by M B
Kinston location Service - I was traveling between Holly Springs and Atlantic Beach, NC. My jeep was having electrical issues 11/24 in Neuse Sport parking lot. Called the service center, spoke with JB. He recommended Moody's tow it to them and they would try to get right on the problem. Moody's showed up in 5 minutes, towed me to Doug Henry service and they diagnosed the problem, ordered parts from their Goldsboro location and had me up and runing within two hours or so. Excellent service and saved the weekend for me. Awesome service! Thank you all!!!
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November 2023 by Dakota Mae (Dakota)
Went in just to browse, within just a few hrs I was driving away in my new car. Thanks Nathan you made buying a car too easy.
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October 2023 by East Carolina Auto Spa (East Carolina Detail)
Service is very thorough and will work with you, financing and extended warranties are also available! The lounge is comfortable and the atmosphere is very calm and peaceful
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October 2023 by Kaleb Edward
Home of really great down to earth people that are ready to work for you, If you're in search of a new vehicle or need your mopar maintained, Doug Henry will treat you as a priority and make your dreams reality!
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October 2023 by Kelly Meetze
I can’t say enough great things about my experience with Don and the staff @Doug Henry of Kinston! If you are looking for a dealership that treats you like family, is honest, and not pushy… look no further!! We plan on doing business with them again, and recommend them to our friends and family!
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October 2023 by Bill W.
Got my daughters Jeep repair and ready in the promised time and a free car wash great people and very helpful.
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August 2023 by Beverly Dawkins
Dwyane Bowen was awesome great help very nice and is a great asset to this business. Beverly
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June 2023 by IAmDayDay _
Set an appointment for an Oil Change at 11:30am, got there at 1pm and my car hadn’t been serviced yet. Was told that the guys went on lunch, I don’t know fora fact but typically lunch starts at 12pm; so they could’ve done my oil change in that 30 mins give or take. I just find it VERY unprofessional too ask to set appointments for them in return not to be honored.
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February 2023 by Lisa Wooten-Hightower
I was very pleased with the service I received on yesterday. Everyone was very welcoming and friendly. I had the pleasure to work Forever with getting me scheduled to come and see them. And I was connected with Gerald Wade. He was very friendly, helpful and professional. Things that took place on yesterday was so unexpected but a blessing. What God has for you it is for you! You need a new ride or just looking go see Gerald, you won't be disappointed! Thanks Doug Henry for the unexpected Blessing!
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February 2023 by Denny Lanier
This is one of the weakest service staffs I've ever encountered at a dealership of this size. I scheduled my diesel truck to have oil changed, serp. belt replaced and CCF changed. They had it all day and when I went to get it forgot to change the oil so I had to wait for that. The other 2 items were not done and I questioned the mechanic he told me he was going to be honest he didn't know what a crank case filter was or where it was. I highly recommend not using this service department unless its an emergency.
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February 2023 by SummerRayn
I had a great experience with Doug Henry, they were great!! I didn’t have any credit and this was my first car I’ve gotten from a dealership and they did their best to get me in my new car and I love it !!
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November 2022 by Travis Towne
My wife took our car for an 8 am appointment just to get an oil change and air filter changed out, and a quick inspection for an upcoming trip. OVER 3 HOURS LATER my wife finally left the dealership. This is absolutely ridiculous and very unprofessional. I used to very much trust this dealership to take care of its customers but unfortunately they are no longer on my trust list of good service providers.Edit: I have emailed Mr. Price the General Manager at his request to discuss my concerns.
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November 2022 by Patricia Carlson
We just purchased a car from Doug Henry of Kinston. Rickell was FABULOUS! I highly recommend stopping by and asking for her. She is knowledgeable, respectful, honest, and so pleasant to work with. I would definitely deal with Rickell again. Thank you Rickell!
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May 2022 by Linda Jones
I am 61 years old. Never have I bought a car that I did not have something I disliked about the dealership. Well today that changed. The sale person, Samantha, was very nice, knew the jeeps workings and was very pleasant to deal with. The finance manager was very nice and explained things to me. The sales manager worked with me and helped me. This was the nicest place I have EVER bought a car. Come here first, not like me it was probably the 8th place I went. This is where I will return as long as I am in North Carolina.
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May 2022 by George Ball
Best I can describe this place is a Circus I recommend anywhere except this place. Honesty is not in their vocabulary!!
