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May 2024 by Mark Sheeran
Hometown jeweler who knows how to repair your valuables
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March 2024 by Maurice Williams
I went to Brian West Jewelers to have batteries replaced in my watches. The staff was very friendly and I would recommend them to anyone.
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October 2023 by Heather Reynolds
This place was decent. . . Had over 5,000 in jewelry and they wanted to give me 80 bucks. Pawn shop was offering more. Kind of a surprise to me. Had very nice jewelry in perfect condition and felt someone could use a discount price. Guess they don't do that anymore. But I do recommend this place for other reasons. All the staff was super friendly and on top of business. No complaints besides the fact they buy jewelry and they to cheat people. I know what I paid. And nothing is fake. I only wear gold. But I kept everything and thanked them for there time.
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August 2023 by Sheila Shepherd
They were very helpful and friendly. Informed me very thoroughly of my options and I left with a smile ?. I would recommend them to anyone ?
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June 2023 by Larry Kesler
They ha e repaired a necklace twice for me, and I have purchased one from them. Excellent service each time. Fast, professional repairs and knowledgeable sales person.
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January 2023 by Dorothy Brown
Wonderful for your jewelry repairs.
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February 2022 by David Kennedy
Total disappointment. On Jan. 25 2022 I dropped off a silver necklace with a broken clasp. Staff was really friendly and patient as I explained my mother had passed on Jan. 27 2021 and the necklace was bought with the cremation cross I wear. The staff member that was helping me, told me it was an easy fix, gave me the total cost of repair, and told me I could pick it up on the afternoon of the 25th or if I wanted to pick it up on the 2th that it was ok too. I had told the staff member that that was perfect for I wanted to wear it on the 27th, for that was the date my mother passed. Stopped in on the afternoon of the 26th and was told it wasnt fixed. Needless to say it was not fixed on the 27th either. I went Back to the store on late afternoon of Feb. 4th and the necklace was still not fixed. Obviously upset all I heard was excuses on why the necklace wasnt fixed. My 1st impressions of this store is not even worth me giving them a rating. I will say this.. TOTAL DISAPPOINTMENT
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February 2022 by Taylor Dale
Bryan is professional and personal at the same time. Always striving to make sure his customers are satisfied with their purchase(s) and his workmanship. I will continue to be a customer and a friend.
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February 2022 by Ronni Brantley
Brian and his staff have always gone out of their way to help me. He is extremely talented.
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January 2022 by Kendall know the truth
They are very friendly and helpful. Will continue to do business with them. Go see them I'm sure you will be satisfied.
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December 2021 by Lucretia Waters
Would NOT recommend. Poorest "customer service" I've ever experienced. After a very long ordeal, I requested my ring back with the repairs incomplete because I was so tired of all the excuses. Also, if you have any type of breathing problem, stay out of that store. The heavy cigarette smoke/smell is nasty! Would not have given one star, but it wouldn't let me post with none!
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December 2021 by Donnie Ledford
Small business has friendly staff. Mr. West does repair jewelry did a excellent job on my ring and charged a fair price for the work.
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July 2021 by Brian Harrell
Went in around 4:30 pm to have a ring stretched. They did it for nothing. People were real friendly . I give them 5 star's easily
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July 2021 by nancy stroud
Very polite & helpful. Reasonable prices.
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June 2021 by Todd Tanner
Brian is the best
