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January 2024 by Tyrone Parham
They are very rude and disrespectful do not want to work with customers at all they whole team need to be done over on this location I’ve dealt with Arron’s for years in my previous state NYC and never have experienced such horrible rude people who harass you
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September 2023 by Junior Cogdell
Unprofessional & unethical. Followed the proper/proposed down & 1st payment, discussed the exact date of when I get paid, not willing to work with me on the date. Since they wanna harass call, I requested for the item to be picked up....still waiting on the items to be picked up or they're just gonna wait on that payment at the end of the month....like we originally agreed on. I'll never do business with Aaron's again. I'll go to Walmart or Amazon next time
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September 2023 by Tony Wade
Don’t deal with them they have a new young manager that’s hard to deal with I went outta town Labor Day weekend and when I got home my refrigerator was dead but I have a chest freezer had to throw away all my food in my fridge and go and by a bunch of frozen food from Walmart because couldn’t afford to buy another refrigerator at the time plus I caught Covid while out of town and couldn’t work called them when I got back home and informed them of everything and told them I would pay them the end of this month it was Sept 19,2023 end of the month is the following week new young manager said NO …mind you I just paid off my laptop from them and only have 4 payments left on the range so guess I since only have a few payments left they took my a range so now I have no range I would recommend no one deal with them new manager is a Dick…also told him I just started doing DoorDash and Uber again since I’m well I get Disability too and it’s nothing.
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April 2023 by Kevin Fan
Unprofessional and rude. Manager pretends to be a Sheriff and calls me about payments. Not only is that illegal, it’s unprofessional.
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September 2022 by Jamie Corey
I have only 1 more payment and I talked to an employee about my last payment. I started a new job and that I will not be able to make the payment until the 1st of September. So he says if I can make a half payment for August bye the 15th that I would be able to pay it off on the first. So that's what I done. And these people call me everyday and being very rude. I will never buy anything from them ever again. And I wouldn't refer anyone to get anything from this store!
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July 2022 by Simon Billings
AJ makes your experience with Aaron's so enjoyable. The atmosphere is very relaxing
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December 2021 by Demetris E. Thomas
Jasmine was very professional, knowledgeable, and helpful. She was very patient to understand our needs and explain things clearly. Such a pleasure.
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October 2021 by Ashley Blackmon
Delivery was scheduled for today between the hours of 3pm and 5pm waited all day called at 6:44pm and was told they tried to contact me after the delivery window had already passed about rescheduling for Monday due to the truck driver having an emergency I have been waiting for a call I did not receive a call from them or a voicemail the associate even asked if I could come pick my merchandise up whole situation was very unprofessional
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September 2021 by Ashley Graham
Delivery was scheduled for today between the hours of 3pm and 5pm waited all day called at 6:44pm and was told they tried to contact me after the delivery window had already passed about rescheduling for Monday due to the truck driver having an emergency I have been waiting for a call I did not receive a call from them or a voicemail the associate even asked if I could come pick my merchandise up whole situation was very unprofessional
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February 2021 by Antoinette Hall
Purchased a washer last Saturday from Aaron's. Truck came Wednesday to pick up a washer I didn't even have. Went back and delivered the washer later the same day. Washer doesn't work My husband had to go to the laundry mat. Very disappointed ? ?
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October 2020 by Tony Trotman
Corey the store manager cut me a heck of a deal on my furniture, delivery was incrediblely fast and have been treated nothing kindness, respect and honestly. Great Store to deal with.
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October 2020 by Dwight Holland
Brandy was a great help I went looking for a dresser and mirror and she went overboard helping me with finding the right one.
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February 2020 by Narcy Garcia
Ive delt with them since 2016 but then the employees and management changed enough said! ???
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January 2020 by Craig Carlyle
you rent from Aarons and get bed bugs.. our house is infested and it came from them.. their reaction prove it.. well they did and its going to cost us $2,000.00 to get rid of them.. never had a problem until we rented a love seat.. it was in our house overnight. now we have a inversion of bed bugs do you want bed bugs then rent from Aarons in Kinston nc
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December 2019 by Laurie Marcellus
Returned merchandise. Charged full month that didn't have. Closed account still taking money from checking on closed account for merchandise returned a month ago. I consider it fraud. Not authorized to debit for a closed account and not authorized to collect every month after item returned. Terrible management. Worst place ever wouldn't recommend to anyone.
