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January 2024 by Shannon Carr
My car has been in this shop since November 27th, 2023. On the rareoccasions that I have been able to get in touch with someone, I am told they're still waiting on a part. No one will return phone calls. I have gone there on 3 separate occasions p, and no one in the office is available , or can be found. . This has been a nightmare . I guess if I were a. Male customer, I would be treated different. If I ever get my car back, I will never use them again. Definitely would not recommend.
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August 2023 by MR.Christopher “WILDCHILD” Caudell
Friendly staff
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July 2023 by Ryan Davis
Called them to have my car towed after being broken down. Came in a timely manner and was very friendly and courteous towards me. Would recommend them again for towing or for fixing up my car!!
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July 2023 by Andrew Absher
I have had vehicles repaired here, and I rent U-Haul trucks from here often. I feel like a valued customer on both sides of the spectrum. Barry and Jonathan are very personable, and are quick to right any thing that was below the original expectation. I will definitely return to do business here.Service: Auto body & trim repair
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July 2023 by L D
This shop solicited my business two days after my vehicle was involved in an accident and I am unsure of how it was obtained. My vehicle was picked up and taken to Kinston and since January it is still in the same condition. The owner at first told me that he ordered a part back in February, he continued to tell me when I called from March until April that the car was fixed but they are painting it. Every week he would say call back on Tuesday, then Friday until my husband went to the shop unannounced and asked to see the vehicle and absolutely nothing was repaired. As a matter of fact, my car was backed up in some trees and did not have a tarp over it.To make a long story short...my vehicle has been at this shop since January, nothing has been repaired and my name was signed on the insurance check by someone other than myself.I am having to waste time with Lenoir County Court system to try to get this rectified and all because this company which has solicited my business.I would not consider speaking with anyone from this business and if you have a vehicle that is supposed to be repaired, you may want to go check on your vehicle.I had to give at least one store to be able to post this message, but I would not give it even that.Service: Auto body & trim repair
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July 2023 by Caitlin Best
10/10 recommend this company! Took my car in for some work on the front end, and when I got it back it looked amazing! Great customer service and communication from the office regarding my vehicle!
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July 2023 by Alex Davidson
Great group of guys out here, easy to deal with and friendly, repaired my 2015 Chevy Cruze and it looks good as new. Give them a callService: Auto body & trim repair
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July 2023 by Daven Kittrell
really good place of business. i definitely recommend them ! they keep you updated with everything and they don’t hide anything from you. 5 star rating from me !Services: Auto body & trim repair
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June 2023 by Lauren Wood
They did an amazing job on my car! I definitely recommend them!
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May 2023 by jovan Cine
Pretty solid people. They get it done.
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March 2023 by wanda rivera
I am very dissatisfied with the service and the way the manager handled the entire situation. They’ve told me on several occasions that my car should be ready in a couple of days and it wasn’t. My car has been there over 3 months now!!!! My insurance company has paid them. I thought I was finally getting my car Friday, March 17th. I get there, the inside of the car is very dusty, outside of the car was dirty with adhesive residue on it. My car had to be jump started so they called for a battery. Once the battery finally came and was replaced, the car wouldn’t start at all. The undercarriage was dragging the ground on one side and the silver covering for the fog light was not on. The engine light & battery light was on. The gas gauge was behind.the E! I was discussed at that point and left
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December 2022 by Tim Reed
Shop told me the repairs would be done in 2 weeks.. I didn't get my car back for another 45 days. They ordered parts without dissamblying the car first, which led to multiple delays. End result: I was not satisfied with the repairs. Body panels weren't aligned properly, headlight was angled incorrectly, paint is chipping badly after 3 months and the paint is cloudy. I was told that I would be getting a brand new bumper and fender, but they ended up just repairing them and you can still see damage below the repaint.
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November 2022 by Brittany
The gentle men were kind and helpful. Would use them again, in a heart beat!
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August 2022 by Zae C.
My personal experience with this company was really bad , first off the owner solicited me and made everything sound absolutely wonderful . I was hit from behind and my back end was smashed pretty good long story short I got my car back and it was terrible ..... the trunk is not leveled after taking it to another shop who seen right away that the trunk wasn't flushed the trunk side pieces are lose and the inside was just jacked up the people foot prints are still inside the trunk they broke my floor piece that covers the spare tire and to top it all off I got 2 tickets because none of my lights worked and he tried to tell me it was electrical and it was not it cost me $67.00 just for the back lights and to have them installed !! so NO !! I would never use them again especially if I was in and accident nor will I recommend anybody to go to that shop personally I would definitely stay within the insurance network for your own protection !!
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August 2022 by Remington Agnew
Highly recommend this company for any auto body needs! My car was rear ended and Johnathon was very helpful and friendly and so was rest of staff. They was very quick and fixed my car like brand new in 2 days! Highly recommend and will only be using them going forward thanks!
