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March 2024 by Katherine McDowell
Great place very frieindly
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March 2024 by Reba Grigg
NCSECU has been my bank since the 90’s and would not go anywhere else. They are friendly, helpful, and very accommodating. My children have followed me in their banking needs.
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November 2023 by anna williams
The branch in KINGS MOUNTAIN is the most rudest people I have ever came across they do not do things the correct way and they violate people rights and requests. They will also change things on peoples accounts without their consent. There’s one particular person there who does what she wants how she wants and then when something gets messed up she turns it around!!They take for freaking ever to n the drive through!!!! It’s literally the worst place I have ever banked at!! They try and see every little penny you spend they ask questions on why you wanna move your money!!!! They are nosey and disrespectful!!!!
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October 2023 by black cloverking
First of all, they have great service, any questions I Had, have been answered. The building looks quite good. The furniture is nice and comfortable, and the staff is just friendly as Can be.
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January 2023 by Darrin McClain
The tellers & everyone that I have met at the KM branch have been nice &courteous. I have no problems with the credit union.
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August 2022 by Terry Champion
Very good customer service...
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February 2021 by Kyrvao Xephet
Does the job
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January 2021 by Dylan Blanton
I WILL NEVER WALK INTO THE KINGS MOUNTAIN BRANCH EVER AGAIN. I have bank with SECU for the past 4 years as a company they are really good. But this branch in KM has went down hill real fast. Every time I go up there I feel un wanted and they are really rude and long wait times.
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November 2020 by Cristie Detter
After entering the over-priced bldg, I felt unwanted and uneasy. The bldg is new with overpriced furniture and no plants or greenery. Feels unwelcome. Employees are not friendly or talkative. 1 lady even told a customer he couldn't enter without a mask. So he went outside, put t-shirt around face and tied it. Was met at door and told to go get a real mask. So my daughter seen that he still couldn't enter and gave the customer a mask because the lady said to me, when I had asked for a mask for him, that they don't give them out,(very rudly). The line for drive-thru was very long. I had mask on and waited for so long to be waited on that I left and went to gastonia branch that felt good and was courteous. I have told the branch manager about how I felt about the new bldg before. Has gotten worse. There are a couple nice employees there, (tellers). This time only 1 teller on all the drive-thru's. They have multiple. Was only 1 person in line in front of me. Need to revamp whole place. But has all services available. Used to be a wonderful place in old bldg. Hope I can change review. Loved this place. Very sad.
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July 2020 by Keith Cole
I trusted the SECU for probably 30 or more years! I wish I still could.
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May 2020 by Boyd West
Used to be a great company, easy to deal with. Sat in the lobby for almost two hours and the person I had been talking to extensively didn't remember my name or my problem. Like I said, they have gotten too big and don't care.
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December 2019 by Alicia Stewart
I have always Banked with State employees Credit union as far as i can Remember this bank in KM NC IS THE WORST THEY HARASS ME every time i come in to do anything everything has to go though the Branch Manger first before i can do anything i will Call and Write Who ever i need to .... To let them know how i am Treated Every time i walk though the DOOR STATE EMPLOYEES in Gastonia on cox rd CARES ABOUT THERE Bankers this Location could Care less about helping Anyone !!!!
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October 2018 by Betty Jane Carter
This bank is not friendly because I bought a dog from Ukraine they wanted me to tell them every penny I spent my money on.
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October 2017 by Wenella Smith
They do have great service
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March 2017 by Dalton Costner
Good for banking
