-
December 2023 by Marianne Oneal
It was so easy and quick. Hampton your sales agent was great to work with.
-
November 2023 by Sabrina van der Poel
I have been a Customer of the King Branch for years and have now fully furnished my entire home. Quality is excellent and Customer Service is off the charts
-
September 2023 by Google user
Great store! Had a few bumbs in the road getting our new appliance package BUT after a call and chat with their new manager Charles everything was straightened out easily and quickly! Charles was on it and took the time to handle our issues personally. I had to go back into the store to pick up some paperwork that we did not receive. He had just walked out the door for lunch when I arrived. The store employee had to call him to ask a question about what I was supposed to receive and he stopped and came back inside the store to talk with me himself. Very impressed by that! I worked in car sales at three major dealerships and know all about customer service and satisfaction! I could not be happier with how this situation turned out and would recommend Badcock in King to anyone that is in need of items for your home! Thanks again Charles and the Badcock company for making people’s lives easier and providing a much needed service in our community with no hassle financing.
-
September 2023 by Linda Martinez
Excellence in Customer Service
-
September 2023 by Angel Garner
Great store!Had a few bumbs in the road getting our new appliance package BUT after a call and chat with their new manager Charles everything was straightened out easily and quickly!Charles was on it and took the time to handle our issues personally. I had to go back into the store to pick up some paperwork that we did not receive. He had just walked out the door for lunch when I arrived. The store employee had to call him to ask a question about what I was supposed to receive and he stopped and came back inside the store to talk with me himself.Very impressed by that! I worked in car sales at three major dealerships and know all about customer service and satisfaction! I could not be happier with how this situation turned out and would recommend Badcock in King to anyone that is in need of items for your home!Thanks again Charles and the Badcock company for making people’s lives easier and providing a much needed service in our community with no hassle financing.
-
July 2023 by Penny Collins
Everyone is so helpful and friendly. I will always buy everything here. My whole house is furnished fro. There
-
June 2023 by Paula Locklear
The delivery guys were awesome they did amazing job getting my son's bed in his tiny room. But it looks great thank you .
-
November 2022 by Stargazer
Bought furniture, washer/dryer and stove. Stove did not work when hooked up. Called store. Owner said had to deal with corporate. Called corp several times. Was told I need to pay for repairs because no warranty repair person available in my area! I am NOT paying for a new non working stove. My dear son-in-law took the stove back to the store. Was told it was abandoned property and I will have to still pay for this!!!!!!!!Stay away from this company! Poison!!!!!!!DO NOT USE BABCOCK TOTALLY USELESS WHEN THERE IS A PROBLEM!
-
October 2022 by carolyn payne
Emma was our salesperson. She was VERY knowledgeable, helpful and friendly.
-
October 2022 by Alexandra Stark
Bought furniture, washer/dryer and stove. Stove did not work when hooked up. Called store. Owner said had to deal with corporate. Called corp several times. Was told I need to pay for repairs because no warranty repair person available in my area! I am NOT paying for a new non working stove. My dear son-in-law took the stove back to the store. Was told it was abandoned property and I will have to still pay for this!!!!!!!!Stay away from this company! Poison!!!!!!!DO NOT USE BABCOCK TOTALLY USELESS WHEN THERE IS A PROBLEM!
-
July 2022 by Thomas Spencer
Earlier today, I stopped by the King, NC location with my family to price and purchase new furniture. We arrived at the store excited to pick out our new pieces. While browsing, we were greeted by a sales person named Savanah. Savannah asked if we had any questions and we told her that we are trying to figure out which pieces of furniture we would like to pick out for our home. As we continued to browse the store Savannah helped by providing demonstrations on couple of sets that we liked. Soon after we figured out what we liked and wanted to purchase, we asked her to provide us with a couple of quotes and she did. After the quotes, I told her that I needed to discuss the quote with my wife and we would get back in contact with her shortly. In addition, we had our 4 year old child with us who was getting restless and we needed to get him home for bed. We left the store, but I needed to use the restroom. When I returned back into the store, I noticed that no one was at the front of the store. I continued on to the restroom and while there, I over heard Savannah complaining to her co-workers about how we wasted her time and how she could have help so many other customers. But I would like to point out that there was only 1 other couple and another store associate was present during our time there. When I heard what she stated, I was very disappointed and felt disrespected as I have been a customer with Badcock since 2017 and have purchased on multiple occasions. I also have the highest credit limit the store offers and could pay cash for our entire purchase if l wanted to. Unfortunately, due to this incident we will not be back and will be spending our money elsewhere.
-
May 2022 by Donna Newman Simms
Several years ago I had a nice salesman, Brice Jackson. Showed me everything I wanted to look at and did not try to push me into anything. I was very pleased.Today I had Savannah Priddy. She was very helpful and patient with me. I couldn't have asked for anyone nicer. She's great!!! I do however still miss Brice. He was also very good at his job.
-
April 2022 by Heather Blackwood
Trent was great in helping me find a new refrigerator for my new home. Excellent customer service from everyone. I will definitely be making more purchases there.
-
April 2022 by Al S.
I bought some furniture and a range from this store. From day one the range did not work. Contacted the store they told me to go to Corporate. Corporate did NOTHING after 1.5 months! Finally my son-in-law loaded this piece of crap in his truck and took it back to the store! Dont ever shop here. NASTY non-caring company! Something is wrong it is your problem! Get this their motto is "treat the customer right". Hate to see what not right is like....
-
March 2022 by Tara Strickland
My father ordered a hutch for our kitchen and a new kitchen table. Staff was fine. My dad had no issues. Furniture was nice.
